XD could not export to Zeplin due to artboard size?

New Here ,
Jul 30, 2020 Jul 30, 2020

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Hi,

 

I've updated XD to the latest version and I want to export my file to Zeplin but it shows this error? 
I've tried many ways to rectified and even reduce the artboard size down to 1920 x 1080, but still showing the same error. 

 

cannot-export-to-zeplin.png

I have tried reduced the layers and converted all the vectors into png. nothing works. 
Sorry with my English and Grammer. 

 

I'm using Windows 10 Pro,

Version 2004

XD version:
31.1.12.13

 

Zeplin:
4.1.0 (Free Version)

TOPICS
Import and export, Product performance

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correct answers 1 Correct Answer

Adobe Employee , Jul 30, 2020 Jul 30, 2020
Hi Ben,   Sorry to hear about the trouble. Please navigate to Security & Privacy > Automationà > Check Mark “Zeplin” option and reboot the device and check again. If that doesn't help, please reach out to Zeplin.    Let us know if it helps or if you need any further assistance.   Regards Rishabh

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Adobe Employee ,
Jul 30, 2020 Jul 30, 2020

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Hi Ben,

 

Sorry to hear about the trouble. Please navigate to Security & Privacy > Automationà > Check Mark “Zeplin” option and reboot the device and check again. If that doesn't help, please reach out to Zeplin. 

 

Let us know if it helps or if you need any further assistance.

 

Regards

Rishabh

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