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Xd crash - is there any backup like in Ps?

New Here ,
Feb 14, 2018

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  • Adobe Xd 2017 updated Jan 22
  • MacBook Pro "15 mid 2015
  • MacOS High Sierra 10.13.3 (17D47)
  • Intel Iris Pro 1536 mb
  • 2.2 GHz Intel Core i7

I've sent a report to Adobe after crash, but anyway - is there any possibility to open a temporary file that is usually created by Adobe software during usage?

Thanks.

Hey guys, starting with XD 8.0 (released yesterday), you will no longer lose your work in the event of a crash or some other event that causes XD to terminate unexpectedly.

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Xd crash - is there any backup like in Ps?

New Here ,
Feb 14, 2018

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  • Adobe Xd 2017 updated Jan 22
  • MacBook Pro "15 mid 2015
  • MacOS High Sierra 10.13.3 (17D47)
  • Intel Iris Pro 1536 mb
  • 2.2 GHz Intel Core i7

I've sent a report to Adobe after crash, but anyway - is there any possibility to open a temporary file that is usually created by Adobe software during usage?

Thanks.

Hey guys, starting with XD 8.0 (released yesterday), you will no longer lose your work in the event of a crash or some other event that causes XD to terminate unexpectedly.

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Feb 14, 2018 0
Adobe Employee ,
Feb 14, 2018

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From what I know, there isn't an auto-recover feature in Adobe XD.  I think this is the feature you are looking for Auto Save (in case of system crash) – Adobe XD Feedback : Feature Requests & Bugs

The team is looking into this request. Until the feature makes it to the software, please save your files regularly to avoid losing your work.

Thanks,

Preran

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Feb 14, 2018 0
New Here ,
Apr 20, 2018

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The same issue with Windows version as well, XD randomly just crashed. I lost most of the work I did in the last 30 minutes.

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Apr 20, 2018 0
Community Beginner ,
Apr 26, 2018

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My XD started crashing with the latest update. It happens randomly, and I seem to be losing all my work. Just need to save often...

Using Windows 10.

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Apr 26, 2018 0
Adobe Employee ,
Apr 26, 2018

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The team understands the urgency of this feature and is working towards implementing it. Stay tuned.

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Apr 26, 2018 1
Participant ,
May 15, 2018

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Hey guys, starting with XD 8.0 (released yesterday), you will no longer lose your work in the event of a crash or some other event that causes XD to terminate unexpectedly.

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May 15, 2018 2
New Here ,
May 16, 2018

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Hi Radustavila

My colleagues XD just crashed and he lost a whole days work even though he was periodically saving (it seems as though it didn't actually save). He updated his XD this am so he should be running the latest version, is there anyway we can recover his files?

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May 16, 2018 2
New Here ,
May 17, 2018

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Hi, the same, described by @shell_eeee, happened to my colleague today, with the latest version of XD. He says he was saving his file as usual by pressing cmd+S, and everything seemed normal - no errors, dialogs or crashes. But then he saved and closed the file (no additional dialogs appeared) and when he re-opened that file - it was like the file and all the changes were not saved at all during previous session. Half day of work...

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May 17, 2018 0
New Here ,
May 17, 2018

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Exactly the same just happened to me losing half a day work. Really frustrating - have been saving with cmd+S all day and XD crashed and the file is one from two days ago............

I updated my XD to the latest version two days ago, but after restarting my computer again today after the crash mentioned above, creative cloud prompted me to update XD again - can't see on the adobe website any indication of a new update since the 14th.

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May 17, 2018 1
New Here ,
May 18, 2018

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radustavila  wrote

Hey guys, starting with XD 8.0 (released yesterday), you will no longer lose your work in the event of a crash or some other event that causes XD to terminate unexpectedly.

The update didn't fix this issue.

XD version 8.0.22.11 crashed on me today in the same way. Despite saving the XD file in question multiple times via CMD+S while I was working on it over the course of hours, XD crashed, and none of my changes were saved. Frustrating.

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May 18, 2018 0
New Here ,
Oct 23, 2020

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I just had XD (v28.9.12.2) (and which I'm new to) lose two days work. 

 

Honestly, I havn't 'saved' anything for years.  Wasn't that something we did in the 90s and 00s???

 

Seeing "You'll need to save your file or you will lose recent changes", and choosing save, only to see "Your file could not be saved", and the app shuts down. 

 

Seriously? In 2020????

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Oct 23, 2020 0
New Here ,
May 22, 2018

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Just had this same thing happen to me. Lost a days worth of work!!!!

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May 22, 2018 0
Participant ,
May 22, 2018

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Hi Jason,

Please see my reply here: Re: Adobe XD Crashed! I had saved my file, and when I reopened, it was not saved!

A fix for this issue will be available soon.

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May 22, 2018 0