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XD Crashing after the new updates

New Here ,
Sep 14, 2020

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Adobe xd is crashing for me whenever i open a second xd file , but it works smoothly with the first file no matter how big it is ?
please help

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XD Crashing after the new updates

New Here ,
Sep 14, 2020

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Adobe xd is crashing for me whenever i open a second xd file , but it works smoothly with the first file no matter how big it is ?
please help

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Adobe Community Professional ,
Sep 14, 2020

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Hi, we're sorry you're having trouble with Adobe XD. In order to help you, we need more information such as:

  1. the version of the software you are using,
  2. the characteristics of your computer,
  3. where your files are saved
  4. if this error occurs even when opening two small files.

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Adobe Employee ,
Sep 22, 2020

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Hi there,

 

We would like to follow up on your issue here. Would you mind telling us if you're still experiencing the issue or it has been resolved? If resolved, please share the solution that worked for you and if not, please share the details asked by Italo.

 

We will try our best to help.

 

Thanks,

Harshika

 

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