XD crashing for multiple reasons

New Here ,
Nov 25, 2020 Nov 25, 2020

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In the past 24 hours, XD has been crashing when I:

  • edit text
  • paste
  • move an object
  • try to save a doc
  • make a component

It's also been extremely sluggish.

I've restarted my PC numerous times.

Any advice? I'm getting really far behind on my work.

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Crash on windows

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Adobe Employee ,
Nov 27, 2020 Nov 27, 2020

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Hi there,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening while working on a specific file?
  3. Please take a screenshot of the Activity Monitor/Task Manager and capture the memory usage of XD when it's lagging.
  4. Have you tried re-installing XD app?

 

Regards

Rishabh

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