XD crashing for multiple reasons

New Here ,
Nov 25, 2020

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In the past 24 hours, XD has been crashing when I:

  • edit text
  • paste
  • move an object
  • try to save a doc
  • make a component

It's also been extremely sluggish.

I've restarted my PC numerous times.

Any advice? I'm getting really far behind on my work.

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Crash on windows

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XD crashing for multiple reasons

New Here ,
Nov 25, 2020

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In the past 24 hours, XD has been crashing when I:

  • edit text
  • paste
  • move an object
  • try to save a doc
  • make a component

It's also been extremely sluggish.

I've restarted my PC numerous times.

Any advice? I'm getting really far behind on my work.

TOPICS
Crash on windows

Views

89

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 25, 2020 0
Adobe Employee ,
Nov 27, 2020

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Hi there,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD & OS.
  2. Is this happening while working on a specific file?
  3. Please take a screenshot of the Activity Monitor/Task Manager and capture the memory usage of XD when it's lagging.
  4. Have you tried re-installing XD app?

 

Regards

Rishabh

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Nov 27, 2020 0