I'm having an issue where just recently, random files I need to work on are trying to load and crashing instantly. I've done the graphic card updates, Windows 10 updates, and driver updates. Nothing is working for me and I need these files to open.
which version of Adobe XD are you using it? Have you tried to log out and re-enter your Adobe account?
I'm using 22.214.171.124 currently.
thanks for the answer. Try to make a new installation of Adobe XD. I suggest you use Creative Cloud Cleaner tool to uninstall the software. Once the procedure is over, install Adobe XD again and check if the problem persists.
I've tried this a few times with no success.
Also, when I run that tool the App is still shown as loaded in my CC App.
thanks for the answer. Have you even tried to log out and re-enter your Adobe account?
Thanks for the help. I was able to get things sorted yesterday.
we are glad that your problem has been solved.