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XD Crashing when editing text inside a component

Explorer ,
Nov 16, 2020

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Hi!
I'm having the following issue:
I'm working on some pages where I've some small component with hours inside of it. When trying to edit the component into some different versions of the hours inside, XD crashes after the third or fourth component I try to edit. Usually, losing all the info of the changes I made after starting to modify that simple component.

See the video for an example:

 

I tried reinstalling the fonts, using a different one (This changes the number of times I can change the text before crashing) and remaking the component. Still happens. I finally tried using other computers, the same happened in another Windows machine, but the problem is not reproducible on Mac.

 

Thanks beforehand for your help :sparkles:👋🏻

XD version: 34.4.12
Test device specifications:
YOGA 730-15IWL

Processor: Intel(R) Core(TM) Î7-8565U CPU @ 1.80GHz 2.00 GHz
Installed RAM: 16.0 GB (15.8 GB usable)
System type: 64-bit operating system, x64-based processor
Gpu: Geforce GTX 1050 / Driver v: 457.30
Pen and touch: Pen and touch support with 10 touchpoints

Windows specifications
Edition: Windows 10 Home
Version: 1909
OS build: 18363.1198

 

 
TOPICS
Crash on windows, Data loss, Product performance

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XD Crashing when editing text inside a component

Explorer ,
Nov 16, 2020

Copy link to clipboard

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Hi!
I'm having the following issue:
I'm working on some pages where I've some small component with hours inside of it. When trying to edit the component into some different versions of the hours inside, XD crashes after the third or fourth component I try to edit. Usually, losing all the info of the changes I made after starting to modify that simple component.

See the video for an example:

 

I tried reinstalling the fonts, using a different one (This changes the number of times I can change the text before crashing) and remaking the component. Still happens. I finally tried using other computers, the same happened in another Windows machine, but the problem is not reproducible on Mac.

 

Thanks beforehand for your help :sparkles:👋🏻

XD version: 34.4.12
Test device specifications:
YOGA 730-15IWL

Processor: Intel(R) Core(TM) Î7-8565U CPU @ 1.80GHz 2.00 GHz
Installed RAM: 16.0 GB (15.8 GB usable)
System type: 64-bit operating system, x64-based processor
Gpu: Geforce GTX 1050 / Driver v: 457.30
Pen and touch: Pen and touch support with 10 touchpoints

Windows specifications
Edition: Windows 10 Home
Version: 1909
OS build: 18363.1198

 

 
TOPICS
Crash on windows, Data loss, Product performance

Views

95

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Nov 16, 2020 0
zigmas LATEST
Explorer ,
Nov 16, 2020

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Btw, you can download the example file from here:
https://drive.google.com/file/d/1FjyUGMoKX6Egd_1OnusdJEGgdaibbpwz/view?usp=sharing

 

Thanks!

BN

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