XD doesn't load project

New Here ,
Mar 04, 2021 Mar 04, 2021

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I'm trying to open a cloud document, but XD does not load it in.

XD version: 37.1.32.2

 

Screenshot 2021-03-05 at 08.45.11.png

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Open and save docs

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New Here ,
Mar 05, 2021 Mar 05, 2021

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I'm having the same problem too. Just tried to open a xd cloud file, and it's stop loading at the same point

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New Here ,
Mar 05, 2021 Mar 05, 2021

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Me too! I have the same problem. What can we do?

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New Here ,
Mar 05, 2021 Mar 05, 2021

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Same problem here yesterday, between 30mn and 1 hour to open a document... today is better, but many problems occurred on linked components and impossible to update some of them 😞

 

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Adobe Employee ,
Mar 08, 2021 Mar 08, 2021

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Hi All,

 

We are sorry to hear you are having trouble loading the project in XD. Would you mind telling us if you are still experiencing the issue or it has been resolved?

 

We will try our best to help.

 

Thanks,

Harshika

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New Here ,
Mar 10, 2021 Mar 10, 2021

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Hi Harshika

 

My files are now opening thanks. Was this an issue with adobe cloud? And am I going to have to save a local version in the future?

 

Cheers

 

Tim

 

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New Here ,
Mar 10, 2021 Mar 10, 2021

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Hi Harshika,

Problem has been resolved for me now. Can you explain how this could have happened?
To just be sure i am going to save the cloud document locally more often now.

 

Thanks!

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