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xd error 86

New Here ,
Oct 21, 2020 Oct 21, 2020

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Hi, dear xd experts.  I have problems with my adobe xd files I get an error when trying to open them I get the error 86 and I don't know how I can fix them. could you please help me to recover my file.

Thank you.

gautham mythili

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correct answers 1 Correct answer

Adobe Employee , Oct 27, 2020 Oct 27, 2020

Hi Gautham, 

 

Sorry for the delay. Your file has been recovered and I have sent you the link to download in a PM. Please check it out and let us know if you need further assistance. 

 

Thanks,

Atul_Saini

 

 

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New Here ,
Oct 21, 2020 Oct 21, 2020

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New Here ,
Oct 21, 2020 Oct 21, 2020

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 AdobeLogs_20201021_090809_214-win.zip  

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Adobe Employee ,
Oct 21, 2020 Oct 21, 2020

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Hi Gautham, 

 

Thank you for sharing the file and the logs, I'll file quickly file a bug for you. I'd like to know, which version of XD are you using at the moment? 

 

Please ensure that you're using the latest build, XD 34. If you haven't updated yet, please update it and share the logs once again for v34.

 

Thanks,

Atul_Saini

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Adobe Employee ,
Oct 27, 2020 Oct 27, 2020

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Hi Gautham, 

 

Sorry for the delay. Your file has been recovered and I have sent you the link to download in a PM. Please check it out and let us know if you need further assistance. 

 

Thanks,

Atul_Saini

 

 

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