.xd File on Creative Cloud show as ZIP

[Samuel 3s3s3]

(Photo 1) .xd show as ZIP

This happen today, I have totally no idea how this happen.

I have been try re-upload the file lot of time, still same.

Also the XD app on my iPhone can't detect this file on the "XD Documents" section.

The old file can be open on mobile as well. (photo 2)

Pls help me.

(Photo 2) It still work 2 days ago.

System :

iMac MOS 10.12.6（16G29）

XD 8.1.22.2

[Preran · Accepted solution]

Can you try the following

- Copy the file to a local folder on your computer

- Open it in Adobe XD

- Save it under a different folder in CC

- Sync the folder

Thanks,

Preran

[Samuel 3s3s3]

it work now ! thank you !

[Preran]

Awesome! Thank you for letting us know.

[sureshv47036408]

Not working at all...

- Copy the file to a local folder on your computer

- Open it in Adobe XD

- Save it under a different folder in CC

- Sync the folder

[umarf47857435]

Download .xd file into your phone and then transfer it to your computer.
I tried it many times and it works perfectly.

[vaibhavd65595539]

Why does this happens?

[nguyenh58436303]

Can i ask how to solve the same problem in Window??

[Sohail Mushtaq Awan]

SOLUTION

Copy .xd files into your local computer creative cloud folder which is created when you install creative cloud application.

PROBLEM

If you try to upload files in creative cloud files in browser online. It will not work as they have some issue converting the files into as zip.

Give a try!!!