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.xd File on Creative Cloud show as ZIP

Community Beginner ,
May 25, 2018

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(Photo 1) .xd show as ZIP

This happen today, I have totally no idea how this happen.

I have been try re-upload the file lot of time, still same.

Also the XD app on my iPhone can't detect this file on the "XD Documents" section.

The old file can be open on mobile as well. (photo 2)

Pls help me.

(Photo 2) It still work 2 days ago.

System :

iMac MOS 10.12.6(16G29)

XD 8.1.22.2

Can you try the following

- Copy the file to a local folder on your computer

- Open it in Adobe XD

- Save it under a different folder in CC

- Sync the folder

Thanks,

Preran

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.xd File on Creative Cloud show as ZIP

Community Beginner ,
May 25, 2018

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(Photo 1) .xd show as ZIP

This happen today, I have totally no idea how this happen.

I have been try re-upload the file lot of time, still same.

Also the XD app on my iPhone can't detect this file on the "XD Documents" section.

The old file can be open on mobile as well. (photo 2)

Pls help me.

(Photo 2) It still work 2 days ago.

System :

iMac MOS 10.12.6(16G29)

XD 8.1.22.2

Can you try the following

- Copy the file to a local folder on your computer

- Open it in Adobe XD

- Save it under a different folder in CC

- Sync the folder

Thanks,

Preran

Views

2.8K

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May 25, 2018 0
Adobe Employee ,
May 25, 2018

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Can you try the following

- Copy the file to a local folder on your computer

- Open it in Adobe XD

- Save it under a different folder in CC

- Sync the folder

Thanks,

Preran

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May 25, 2018 4
Community Beginner ,
May 25, 2018

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it work now ! thank you !

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May 25, 2018 0
Adobe Employee ,
May 25, 2018

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Awesome! Thank you for letting us know.

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May 25, 2018 0
New Here ,
Aug 05, 2018

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Not working at all...

- Copy the file to a local folder on your computer

- Open it in Adobe XD

- Save it under a different folder in CC

- Sync the folder

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Aug 05, 2018 0
New Here ,
Feb 17, 2020

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Download .xd file into your phone and then transfer it to your computer.
I tried it many times and it works perfectly.

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Feb 17, 2020 0
New Here ,
Aug 24, 2018

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Why does this happens?

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Aug 24, 2018 0
New Here ,
May 25, 2018

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Can i ask how to solve the same problem in Window??

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May 25, 2018 1
New Here ,
Aug 05, 2018

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SOLUTION

Copy .xd files into your local computer creative cloud folder which is created when you install creative cloud application.

PROBLEM

If you try to upload files in creative cloud files in browser online. It will not work as they have some issue converting the files into as zip.

Give a try!!!

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Aug 05, 2018 0