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XD free trial download issues

New Here ,
Jul 10, 2020

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Hi,

 

I'm having issues downloading the free trial of XD on my iMac Desktop. Is it possible to download XD on a mac OS 10.8 mountain lion?

Everytime I try it says that my system is out of date.

I would really appreciate any help, thanks!

 

 

Sorry for the delay in response. I may not be the right person to confirm that, you can check with the Apple team to see if your machine hardware supports OS upgrade. They are the right people who can confirm that.

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XD free trial download issues

New Here ,
Jul 10, 2020

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Hi,

 

I'm having issues downloading the free trial of XD on my iMac Desktop. Is it possible to download XD on a mac OS 10.8 mountain lion?

Everytime I try it says that my system is out of date.

I would really appreciate any help, thanks!

 

 

Sorry for the delay in response. I may not be the right person to confirm that, you can check with the Apple team to see if your machine hardware supports OS upgrade. They are the right people who can confirm that.

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Adobe Employee ,
Jul 10, 2020

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Hi there,

 

Thanks for reaching out. I understand that this could be a piece of sad news for you as Adobe XD is compatible with macOS 10.13 or later. For more information you can refer to this article: https://helpx.adobe.com/xd/system-requirements.html#:~:text=To%20install%20and%20use%20Adobe,(v14393...

 

Feel free to reach out, if you have any other question or issues, we'll be happy to assist.

 

Regards

Rishabh

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New Here ,
Jul 10, 2020

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Hi Rishabh,

 

thanks for your reply, is there any way to update my system without having to invest in a new computer?

 

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Adobe Employee ,
Jul 15, 2020

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Sorry for the delay in response. I may not be the right person to confirm that, you can check with the Apple team to see if your machine hardware supports OS upgrade. They are the right people who can confirm that.

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