XD freezing since auto save

Community Beginner ,
Jun 24, 2021 Jun 24, 2021

Copy link to clipboard

Copied

Is anyone having trouble with XD freezing since they implemented the auto save to the cloud feature? I'm up to date and my XD is constantly freezing with the auto save. I now try to save local right away but I'm still having issues. 

TOPICS
Crash on mac, Product performance

Views

178

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 24, 2021 Jun 24, 2021

Copy link to clipboard

Copied

Hi there,

 

We are sorry to hear you're having trouble with XD freezing. We would like to investigate the issue further, could you please generate Adobe logs and Crash dumps and upload them to a shared location such as CC or Dropbox and share the URL with me over a PM? We'd also like to know if it happens with all the files or with a specific file. Is it possible for you to share the file with me as well so that we can check at our end? Please share the XD and the OS version of your machine.

 

We will try our best to help.

 

Note: Please add the URL of the post over a PM for reference.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 16, 2021 Jul 16, 2021

Copy link to clipboard

Copied

LATEST

Me too, since last updates, about 1 month or more. I was waiting if Adobe fixes that, but in vain. WTF Adobe keep publishing updates with bugs - this is so annoying! Maybe it's time to move to Figma or Sketch!

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines