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XD is crashing, lagging and the Type Tool is broken. This behavior is showing up on my Laptop as well as on my Desktop PC.
The worst is the Type Tool. I used the recommended ctfmon.exe but it does not work.
I do not know if it is something hardware related or OS related, so I post the specs of my Computers here:
Version XD: 35.1.12
- OS: Windows 10 Version 10.0.19042 Build 19042
- CPU: i7-9750h
- GPU: GTX1650
- RAM: 16GB
- CPU: i7-8670
- GPU: GTX1080
I also noticed that XD needed up to 3-4GB of RAM and used about 30% of my CPU, a behavior I never had before.
Please fix this problem. I have it since version 34 and can not solve it. I reinstalled Adobe XD several times but it does not help.
Sorry to hear about the trouble. We'll need to investigate this for you so could you please collect and share system logs by following the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
Thank you. I downloaded the Log Collector Tool and it is up and running. I hope it helps.
I am just following up on the issue, could you please confirm if it is working fine now or you are still experiencing the issue?