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XD is crashing while animating an object using the new scroll groups.

Explorer ,
Jun 18, 2020

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Was pretty excited with the new scrollable objects in the latest release and decided to give it a try. I have an interaction where you click on an object and the scrollable object which has layer turned off, turns on to make it appear. This causes XD to crash everytime. It does work if its the opacity that is altered so I will go that route, but wanted to make you aware that the original action causes XD to crash.

 

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XD is crashing while animating an object using the new scroll groups.

Explorer ,
Jun 18, 2020

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Was pretty excited with the new scrollable objects in the latest release and decided to give it a try. I have an interaction where you click on an object and the scrollable object which has layer turned off, turns on to make it appear. This causes XD to crash everytime. It does work if its the opacity that is altered so I will go that route, but wanted to make you aware that the original action causes XD to crash.

 

<The Title was renamed by moderator>

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Product performance

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37

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Jun 18, 2020 0
Adobe Employee ,
Jun 18, 2020

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Hi there,

 

Sorry to hear you are having trouble with XD crashing when using new scrollable groups. This  shouldn't be happening. We would like to know a few more details to investigate on the issue-

 

  • Would you mind sharing a short video of your workflow along with your system configuration?
  • Please share the screenshot of your about XD info.
  • Is it happening with every file or specific file?

 

We will try our best to help.

 

Thanks,

Harshika

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