XD is lagging too much

New Here ,
May 19, 2021 May 19, 2021

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XD is suddenly lagging too much its just freezing everytime. I reinstall the xd but same problem. I went to my firneds and used xd in his PC evrything was working fine then why in my laptop is eveything freeze. I just frustated nor what is happening please give some solution ASAP.

Thanks

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Adobe Employee ,
May 19, 2021 May 19, 2021

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Hi there,

 

Sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD and OS.
  2. Is it lagging while working on a specific file or multiple files?
  3. If you have Windows OS, please ensure that you have updated the graphics card drivers to the latest update as per the manufacturer's website.

 

Regards

Rishabh

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New Here ,
May 20, 2021 May 20, 2021

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LATEST

1. Its lagging in multiple files even I create new one and tried to make something but still same. its like freezing everytime.

2. XD Version 4.11.0.12

3. Legion y540 (windows)

    Intel i7-9750HF CPU @ 2.60GHz

    16GB Ram

     GTX 1650 Graphic

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