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Xd Issue: Expired License

New Here ,
Sep 29, 2020

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I got this message when trying to open Xd this morning. I have an active subscription, and all my other apps work, but Xd will not open. Anyone else having this issue, or know how to fix it? I need to use Xd!

 

Thanks for any suggestions or help!

 

Screenshot 2020-09-29 104520.png

Hi there,

 

Sorry to hear about the trouble. Could you please try the suggestion shared here: https://community.adobe.com/t5/adobe-xd/issue-opening-adobe-xd-your-developer-license-has-expired-to-continue-to-use-this-app-please-renew/m-p/10409593?page=1#M13004

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Xd Issue: Expired License

New Here ,
Sep 29, 2020

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I got this message when trying to open Xd this morning. I have an active subscription, and all my other apps work, but Xd will not open. Anyone else having this issue, or know how to fix it? I need to use Xd!

 

Thanks for any suggestions or help!

 

Screenshot 2020-09-29 104520.png

Hi there,

 

Sorry to hear about the trouble. Could you please try the suggestion shared here: https://community.adobe.com/t5/adobe-xd/issue-opening-adobe-xd-your-developer-license-has-expired-to-continue-to-use-this-app-please-renew/m-p/10409593?page=1#M13004

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Sep 29, 2020 0
Adobe Employee ,
Sep 29, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please try the suggestion shared here: https://community.adobe.com/t5/adobe-xd/issue-opening-adobe-xd-your-developer-license-has-expired-to...

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Sep 29, 2020 1
New Here ,
Sep 29, 2020

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That seemed to fix it, thanks!

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Sep 29, 2020 1
New Here ,
Oct 05, 2020

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I have had the Adobe XD Starter license for several years, and as of this morning, I am receiving this message.  I noticed that as of October, unlimited collaboration has ended - but I have had only need to publish/share one link at a time.  Is this change related?

My company has locked down most Windows settings, so updating to "Sideload Apps" or "Developer Mode" is a no-go.

Is there another solution?  (I know that uninstall/reinstall has been discussed, but the number of approvals I had to get to even get this software two years back was an effort in frustration.  So that is a last resort).

Are thery any other options?

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Oct 05, 2020 0