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XD january release a lot of bugs

Community Beginner ,
Feb 08, 2020

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XD works really slow, it takes all my memory, even when only one file is open and the file is less than 50M. That it crashes. In addition to this, the preview on the phone doesn't work.

Screen Shot 2020-02-06 at 17.14.05.pngScreen Shot 2020-02-06 at 17.18.45.png

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Crash on mac, Preview, Product performance

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XD january release a lot of bugs

Community Beginner ,
Feb 08, 2020

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XD works really slow, it takes all my memory, even when only one file is open and the file is less than 50M. That it crashes. In addition to this, the preview on the phone doesn't work.

Screen Shot 2020-02-06 at 17.14.05.pngScreen Shot 2020-02-06 at 17.18.45.png

TOPICS
Crash on mac, Preview, Product performance

Views

222

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 08, 2020 0
Adobe Employee ,
Feb 11, 2020

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Hi there,

 

We apologize for the frustrating experience. Would you mind telling the OS and XD version of your machine? Are you connected to any server? Is it happening with all the files or with a specific file?

 

We will try our best to help.

 

Thanks,

Harshika

 

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Feb 11, 2020 0