Xd just doesn't open some file with no error massage

New Here ,
Oct 31, 2020

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some of my file include online and offline files don't open and stuck in loading like for ever!

I reinstalled xd and creative cloud , rename my files but noting seems work

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Crash on windows, Open and save docs

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italosan LATEST
Adobe Community Professional ,
Nov 01, 2020

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Hi, have you also tried using the Creative Cloud Cleaner tool to uninstall the software?

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