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XD keeps freezing since Oct update?

Community Beginner ,
Nov 15, 2020

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Ever since the MAX update my XD constantly freezes. Anyone else having problems? I'm on Catalina. I haven't had any issues up until now. 

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XD keeps freezing since Oct update?

Community Beginner ,
Nov 15, 2020

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Ever since the MAX update my XD constantly freezes. Anyone else having problems? I'm on Catalina. I haven't had any issues up until now. 

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Nov 15, 2020 0
Adobe Community Professional ,
Nov 16, 2020

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Hi, we need more information such as the software version you are using and the characteristics of your computer.

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Nov 16, 2020 0
Adobe Employee ,
Nov 30, 2020

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Hi there,

 

Sorry to hear about the trouble. I am just following up to check if you are still facing an issue? In case if it is still crashing,  I'd recommend doing a clean install https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Nov 30, 2020 0