XD March Update is not working on Windows 10

New Here ,
Mar 12, 2020 Mar 12, 2020

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Dear Adobe Team,

On 09-03-2020 Adobe XD released their update,
That are as follows,
1. Audio Playback
2. Anchor links
3. Shortcut for resizing area text to fit content
4. Multiple actions on a Tap trigger
5. Share To

 

My "Windows" laptop and Adobe XD is update but these feature is not working.

TOPICS
Missing feature, Product performance

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correct answers 1 Correct Answer

New Here , Apr 29, 2020 Apr 29, 2020
Hello Rishabh and thanks for your quick reply.  I ended up uninstalling Adobe XD and then reinstalling it using Adobe CC and it loaded the newest version (28.7).   Have a blessed day.  - Steve

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Adobe Community Professional ,
Mar 13, 2020 Mar 13, 2020

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What's the version number? The current one is 28.1.12

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Adobe Community Professional ,
Mar 13, 2020 Mar 13, 2020

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Hi, try to uninstall and install Adobe XD again. I recommend you to use Creative Cloud Cleaner Tool to uninstall the software and eliminate any corrupt files.

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Adobe Employee ,
Mar 20, 2020 Mar 20, 2020

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Did the solutions provided help, or do you need more assistance? 

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New Here ,
Apr 28, 2020 Apr 28, 2020

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I have the same issue.  I am on a mac running win 10.  Adobe XD version 27.2.12.  Creative Cloud says I am running the latest but it's not 28.1.12 as Kenneth indicated.  Is this update availalbe for my set up?  REALLY want to use that Anchor Link feature for a project I am working on currently.  Thanks for any advice you can lend!

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Adobe Employee ,
Apr 28, 2020 Apr 28, 2020

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Hi there,

 

Thanks for reaching out. The current version of the Adobe XD app is 28.7. Could you please launch Adobe Creative Cloud App and then look for Adobe XD in the app list and check if it says "open" or "update". If it shows an update, please update the app, and if it shows open and the version is not 28.7, I'd request you to uninstall the software using The Adobe Creative Cloud Cleaner Tool and install the application again. You can also refer to the below article for more information on how to update the app: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html#Autoupdate

 

Let us know if this helps, or if you need any further assistance.

 

Regards

Rishabh

 

 

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New Here ,
Apr 29, 2020 Apr 29, 2020

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Hello Rishabh and thanks for your quick reply.  I ended up uninstalling Adobe XD and then reinstalling it using Adobe CC and it loaded the newest version (28.7).   Have a blessed day.  - Steve

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Adobe Employee ,
Apr 29, 2020 Apr 29, 2020

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Glad to hear it has been resolved! Feel free to reach out if you have any other questions or issues in the future. Thanks! 

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