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XD messes up font format

New Here ,
Jul 15, 2020

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Hi! I've a problem importing ai. files to Xd. Everytime I do so Xd messes up my font formats (see screenshot attached). Any ideas how to solve that? 

 

Thanks a lot!

 

 

 

 

Hi Nicole,

 

Sorry to hear about the trouble. While importing AI file in XD there are certain non-supported feature which are listed here: https://helpx.adobe.com/xd/kb/open-illustrator-files-in-xd.html

 

I'd recommend importing it as SVG or you can try the suggestions shared here: https://helpx.adobe.com/xd/help/working-with-external-assets.html#illustrator

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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XD messes up font format

New Here ,
Jul 15, 2020

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Hi! I've a problem importing ai. files to Xd. Everytime I do so Xd messes up my font formats (see screenshot attached). Any ideas how to solve that? 

 

Thanks a lot!

 

 

 

 

Hi Nicole,

 

Sorry to hear about the trouble. While importing AI file in XD there are certain non-supported feature which are listed here: https://helpx.adobe.com/xd/kb/open-illustrator-files-in-xd.html

 

I'd recommend importing it as SVG or you can try the suggestions shared here: https://helpx.adobe.com/xd/help/working-with-external-assets.html#illustrator

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Jul 15, 2020 0
Adobe Employee ,
Jul 15, 2020

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Hi Nicole,

 

We are sorry to hear you are facing trouble while exporting Ai files into XD. Would you mind telling us if it's happening with every file or with a specific file? What is the OS and XD version of your machine? 

We will try our best to help.

 

Thanks,

Harshika

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Jul 15, 2020 0
Adobe Employee ,
Jul 19, 2020

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Hi Nicole,

 

Sorry to hear about the trouble. While importing AI file in XD there are certain non-supported feature which are listed here: https://helpx.adobe.com/xd/kb/open-illustrator-files-in-xd.html

 

I'd recommend importing it as SVG or you can try the suggestions shared here: https://helpx.adobe.com/xd/help/working-with-external-assets.html#illustrator

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Jul 19, 2020 2