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XD on my Windows 10 lags when I am editing text on artboard or on XD Property bar

Community Beginner ,
Jun 02, 2020

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There is serious lag in my XD when I need to work with text, be it text field on the screen or changing element properties on the property panel. This generally happens when the file is being saved to the cloud.

 

While I have captured the video, the double click on the fields I was doing to enter the edit mode is not visible. In the video, I am trying to edit other text fields but is not happening.

 

Please help.

Regards,

Robert

Hi Robert,

 

Sorry to hear about the trouble. We have seen similar issues in the past and those were resolved either by updating the graphics card or The Operating System. Please check if the Windows Operating System is updated to the latest build and also please ensure that the graphics card is up to date as per the manufacturer's website. 

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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XD on my Windows 10 lags when I am editing text on artboard or on XD Property bar

Community Beginner ,
Jun 02, 2020

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There is serious lag in my XD when I need to work with text, be it text field on the screen or changing element properties on the property panel. This generally happens when the file is being saved to the cloud.

 

While I have captured the video, the double click on the fields I was doing to enter the edit mode is not visible. In the video, I am trying to edit other text fields but is not happening.

 

Please help.

Regards,

Robert

Hi Robert,

 

Sorry to hear about the trouble. We have seen similar issues in the past and those were resolved either by updating the graphics card or The Operating System. Please check if the Windows Operating System is updated to the latest build and also please ensure that the graphics card is up to date as per the manufacturer's website. 

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

TOPICS
Product performance

Views

158

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Jun 02, 2020 0
Adobe Employee ,
Jun 02, 2020

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Hi Robert,

 

Sorry to hear about the trouble. We have seen similar issues in the past and those were resolved either by updating the graphics card or The Operating System. Please check if the Windows Operating System is updated to the latest build and also please ensure that the graphics card is up to date as per the manufacturer's website. 

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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