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XD preview does not show on extended monitor

New Here ,
May 12, 2019

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I'm having trouble when showing my work on extended monitor.

On my display it shows fine, but when I connect to extended monitors

or projectors, the preview goes blank (the window itself is displayed fine

but the content is not). So I try to show the artboards rather than previews,

but artboards are gone as well on extended monitors.

When I pull the window back to my monitor, it starts to show again.

When I turn on mirroring option, it works, but I prefer not to use mirroring...

Below are my specs:

MacBook Pro(15-inch, 2018)

Adobe XD CC

I did searches on internet but found no clue so far... I would appreciate some help!

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XD preview does not show on extended monitor

New Here ,
May 12, 2019

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I'm having trouble when showing my work on extended monitor.

On my display it shows fine, but when I connect to extended monitors

or projectors, the preview goes blank (the window itself is displayed fine

but the content is not). So I try to show the artboards rather than previews,

but artboards are gone as well on extended monitors.

When I pull the window back to my monitor, it starts to show again.

When I turn on mirroring option, it works, but I prefer not to use mirroring...

Below are my specs:

MacBook Pro(15-inch, 2018)

Adobe XD CC

I did searches on internet but found no clue so far... I would appreciate some help!

Views

264

Likes

Translate

Translate

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Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 12, 2019 0
Adobe Employee ,
May 13, 2019

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Hi H_hayashi,

Sorry that you're having rendering issues while viewing prototype on extended monitor. Kindly try the steps mentioned here on this link: - Adobe XD crashes, unstable, or displays rendering artifacts in macOS 10.14.4​ and share the results.

Thanks,

Atul_Saini

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