Xd preview isn’t working ?

New Here ,
Nov 27, 2020

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All of a sudden my xd preview stopped working every time I press the button it doesn't respond however if I save it on cloud and view it through my phone I can preview it so I have no idea why the preview on my laptop stopped responding. Can anyone help?

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Known Issue, Product performance, Prototyping

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Xd preview isn’t working ?

New Here ,
Nov 27, 2020

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All of a sudden my xd preview stopped working every time I press the button it doesn't respond however if I save it on cloud and view it through my phone I can preview it so I have no idea why the preview on my laptop stopped responding. Can anyone help?

TOPICS
Known Issue, Product performance, Prototyping

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128

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Nov 27, 2020 0
Adobe Employee ,
Nov 27, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please confirm if this is happening with a specific file or multiple files? If it's happening with multiple files, please try re-installing XD and let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

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Nov 27, 2020 1
Gab-Mil LATEST
New Here ,
Nov 27, 2020

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Hello,

Thank you for responding. I have checked that my Adobe XD isn't updated and I updated it now and it's working!!

 

Thank  you.

 

-Gabi

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