This is a strange behavior, could you please share the version of Adobe XD which you are using at the moment along with the OS build? I would also recommend you to change the browser and see if that works.
Tried Mozilla but the problem still exists.
My xd version is 19.2.22 and OS is window 10 17763.503
Hi, by chance does this problem only occur with this project or even with others?
Have you also tried uninstalling and installing Adobe XD again?
Thank you for the response. Will that help? since the problem is online preview. Offline works well.
Can you take a screenshot of the offline and online previews and share them here? We will do our best to help. In the link that you shared earlier, I see only one screenshot.