Highlighted

XD preview turns dark in mobile developer view

New Here ,
Jun 07, 2019

Copy link to clipboard

Copied

Hi, I am sharing a link for the developer view but the screen turns dark when I click on the artboards.

Screenshot: http://prntscr.com/nyrpqx

Views

105

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

XD preview turns dark in mobile developer view

New Here ,
Jun 07, 2019

Copy link to clipboard

Copied

Hi, I am sharing a link for the developer view but the screen turns dark when I click on the artboards.

Screenshot: http://prntscr.com/nyrpqx

Views

106

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Jun 07, 2019

Copy link to clipboard

Copied

Hi RahulDesigns,

This is a strange behavior, could you please share the version of Adobe XD which you are using at the moment along with the OS build? I would also recommend you to change the browser and see if that works.

Thanks,

Atul_Saini

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jun 11, 2019

Copy link to clipboard

Copied

Hey Atul,

Tried Mozilla but the problem still exists.

My xd version is 19.2.22 and OS is window 10 17763.503

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Jun 08, 2019

Copy link to clipboard

Copied

Hi, by chance does this problem only occur with this project or even with others?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jun 11, 2019

Copy link to clipboard

Copied

Even with others

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Jun 13, 2019

Copy link to clipboard

Copied

Have you also tried uninstalling and installing Adobe XD again?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Jun 14, 2019

Copy link to clipboard

Copied

Thank you for the response. Will that help? since the problem is online preview. Offline works well.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Preran LATEST
Adobe Employee ,
Jun 17, 2019

Copy link to clipboard

Copied

Can you take a screenshot of the offline and online previews and share them here? We will do our best to help. In the link that you shared earlier, I see only one screenshot.

Thanks,

Preran

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...