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XD Share Link Not Working - Just Shows a Line

New Here ,
Aug 21, 2020

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Hi Everyone,

I've created a share link in XD, but when viewing the link I'm just shown a blank screen with a gray line. I have the home page set correctly. Can not figure this out! Has anyone else had this problem? Thanks in advance!

 

Screen Shot 2020-08-21 at 5.59.42 PM.png

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XD Share Link Not Working - Just Shows a Line

New Here ,
Aug 21, 2020

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Hi Everyone,

I've created a share link in XD, but when viewing the link I'm just shown a blank screen with a gray line. I have the home page set correctly. Can not figure this out! Has anyone else had this problem? Thanks in advance!

 

Screen Shot 2020-08-21 at 5.59.42 PM.png

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Aug 21, 2020 0
Adobe Employee ,
Aug 24, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please share a few more details like:

 

  1. The version of XD and the Operating System.
  2. Have you tested this on a different browser? If not, please check and see if there is any difference.
  3. Please share a screenshot of the prototype window.
  4. Will it be possible for you to share the link with us? If yes, you can share here or through DM by clicking on my name.

 

Note: While sending DM please add this discussion link in the subject.

 

Regards

Rishabh

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Aug 24, 2020 0
New Here ,
Nov 26, 2020

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Hello,

 

I have the same problem, I'm on

 

- adobe XD 35.1.12.5

- Mac OS 10.15.7

- Creative cloud sync 4.3.63.1

- safari, chrome, firefox (latest versions)

 

Kind regards,

Bruni

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Nov 26, 2020 0