XD stop responding while using TEXT tool

New Here ,
Apr 08, 2021 Apr 08, 2021

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Here's I'm writing mail after so much irritating experience while working with XD..specially in between of project. Actually after updating XD in April 2021, I'm facing this problem...which is, when I start to use Text Tool the project window stop responding even after waiting for long time or clearing RAM of computer. 

plz do fix this issue...and I am really not happy with this using experience, I cant understand why so much bugs in this App & why you are not capable to fix it. 😞

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Adobe Community Professional ,
Apr 08, 2021 Apr 08, 2021

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Adobe Employee ,
Apr 13, 2021 Apr 13, 2021

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Hi Suuday,

 

We are sorry to hear you are experiencing an issue using the text tool in XD. We would like to know the version of XD and the OS you are using. Does that happen with every file or with a specific file? Have you tried minimizing XD or toggle to a different app for a while and then open XD? Basically to switch focus from XD for a while and then reopen XD. Please also make sure your graphic card drivers are up to date. 

 

Let us know if that helps.

 

Thanks,

Harshika

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