Xd stuck on home screen not showing my files

New Here ,
Jun 25, 2020 Jun 25, 2020

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ammad0321_0-1593081741682.png

 

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Crash on windows, Known Issue, Open and save docs

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Adobe Employee , Jun 25, 2020 Jun 25, 2020
Hi there, Sorry to hear about the trouble. Could you please try the steps shared below: Sign out of Adobe XD and Adobe CC Desktop app. Close CoreSync and all Adobe related processes. Sign back in on Adobe CC Desktop app and launch XD from there and check if it works. In case if this doesn't help, please share a screenshot of the About XD info page. Regards Rishabh

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New Here ,
Jun 25, 2020 Jun 25, 2020

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I need an urgent solution because I m working on app

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Adobe Employee ,
Jun 25, 2020 Jun 25, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please try the steps shared below:

 

  1. Sign out of Adobe XD and Adobe CC Desktop app.
  2. Close CoreSync and all Adobe related processes.
  3. Sign back in on Adobe CC Desktop app and launch XD from there and check if it works.

 

In case if this doesn't help, please share a screenshot of the About XD info page.

 

Regards

Rishabh

 

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