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Xd stuck on home screen not showing my files

New Here ,
Jun 25, 2020

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ammad0321_0-1593081741682.png

 

Hi there,

 

Sorry to hear about the trouble. Could you please try the steps shared below:

 

  1. Sign out of Adobe XD and Adobe CC Desktop app.
  2. Close CoreSync and all Adobe related processes.
  3. Sign back in on Adobe CC Desktop app and launch XD from there and check if it works.

 

In case if this doesn't help, please share a screenshot of the About XD info page.

 

Regards

Rishabh

 

TOPICS
Crash on windows, Known Issue, Open and save docs

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Xd stuck on home screen not showing my files

New Here ,
Jun 25, 2020

Copy link to clipboard

Copied

ammad0321_0-1593081741682.png

 

Hi there,

 

Sorry to hear about the trouble. Could you please try the steps shared below:

 

  1. Sign out of Adobe XD and Adobe CC Desktop app.
  2. Close CoreSync and all Adobe related processes.
  3. Sign back in on Adobe CC Desktop app and launch XD from there and check if it works.

 

In case if this doesn't help, please share a screenshot of the About XD info page.

 

Regards

Rishabh

 

TOPICS
Crash on windows, Known Issue, Open and save docs

Views

69

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 25, 2020 0
New Here ,
Jun 25, 2020

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I need an urgent solution because I m working on app

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Jun 25, 2020 0
Adobe Employee ,
Jun 25, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please try the steps shared below:

 

  1. Sign out of Adobe XD and Adobe CC Desktop app.
  2. Close CoreSync and all Adobe related processes.
  3. Sign back in on Adobe CC Desktop app and launch XD from there and check if it works.

 

In case if this doesn't help, please share a screenshot of the About XD info page.

 

Regards

Rishabh

 

Likes

Translate

Translate

Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Jun 25, 2020 0