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XD white screen after win10 20H2 update

New Here ,
Nov 09, 2020

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So since updated to win 10 20H2 - XD crashes.. 
Did this happen to anyone else.

 

 

 

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XD white screen after win10 20H2 update

New Here ,
Nov 09, 2020

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So since updated to win 10 20H2 - XD crashes.. 
Did this happen to anyone else.

 

 

 

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137

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Nov 09, 2020 0
Adobe Employee ,
Nov 10, 2020

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Hi there,

 

Sorry to hear you are having white screen crash in XD. Would you mind telling if it's happening every time you open XD? Please share the screenshot of your about XD info page. Have you tried the steps suggested in this post: https://community.adobe.com/t5/adobe-xd/troubleshooting-adobe-xd-crashes-white-screen-on-launch-on-w...?

 

We will try our best to help.

 

Thanks,

Harshika 

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Nov 10, 2020 0
New Here ,
Nov 17, 2020

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Solution : Process hack , start XD with blank file then open the cloud file or local file and all is good and working.  All other files will now open ok . 

If I dont do this it will whitescreen. 

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Nov 17, 2020 0