Zeplin export won't show in Adobe XD

New Here ,
Feb 19, 2018 Feb 19, 2018

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Hi!

I have zeplin installed on my mac and I have the latest version of Adobe XD but when I try to export my screens to Zeplin the alternative won't show up in the list under File > Export.

Anyone know what the problem is and how I could solve it?

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Import and export, Product issue

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correct answers 2 Correct Answers

Adobe Employee , Feb 21, 2018 Feb 21, 2018
The team investigated a few users with this issue, and this is what they recommendEnsure that you have the latest versions of Adobe XD and Zeplin installed on your computerCheck if the folder ~/Library/Application Support/Adobe/Adobe XD CC is writable for the current user accountOn your Mac OS, open Finder. Select Go > Go to Folder and enter ~/LibraryRight click the Adobe XD CC folder and see if it is unlocked.If the folder permissions appear correct, check if there is a ‘contentaccess’ subfolde...

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Community Beginner , Jan 15, 2021 Jan 15, 2021
Hi @DMB2525@HARSHIKA_VERMA @Preran Posting a solution here below that worked for me for issue of Select Projects Modal (of Zeplin) not showing up: - Uninstall Zeplin (Delete from your downloads / applications folder and recycle bin) - Downgrade Adobe XD to Version 35 from Creative Cloud- Restart your Macbook- Download Zeplin back from Zeplin Website- Open Adobe XD - XD will ask for permissions to open Zeplin (Click on Allow / Okay)- Export Modal from Zeplin now visible- Now upgrade the Adobe ...

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replies 136 Replies 136
Community Beginner ,
Jan 20, 2021 Jan 20, 2021

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Thanks for the info elainecc. The problem is different at the suggested link. I am able to see the Export to Zeplin but clicking on it dosent export the selection. Before posting this reply I had even tried to follow steps suggested in above thread but everything is fine as per unlock of xd folder or presence of contentaccess folder. Issue remains same still. 

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Community Beginner ,
Jan 22, 2021 Jan 22, 2021

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Hello JackieMessaggi, in the thread shared by elainecc, one of the user suggested to roll back to older version of xd, open zeplin and then upgrade the xd to keep it working, which I tried today and now zeplin is working successfully. Attaching the screenshots of post.

 Screenshot 2021-01-22 at 2.31.14 PM.png

Screenshot 2021-01-22 at 2.31.36 PM.png

So here are details of what I did (mac os, latest zeplin already installed):

1) Open Adobe Creative Cloud/Desktop App either from finder or from bar

Screenshot 2021-01-22 at 2.35.13 PM.pngScreenshot 2021-01-22 at 2.35.33 PM.png

2) Go to All Apps, look for XD, click on More (3 dots) and select 'Uninstall' (for XD)

Screenshot 2021-01-22 at 2.37.24 PM.png

3) Post uninstall, again go to 'All Apps' then check for 'Xd' in Available with your subscription section and click on More (3 dots) to select 'Other Versions'. Further select 'Install' against Version 35.x.x

Screenshot 2021-01-22 at 2.42.26 PM.png

4) Once the XD Version 35.x.x gets installed successfully, Restart your mac.

5) Post restart open Xd and now Zeplin would be available in export section.

6) Now again open Adobe Creative Cloud (as per step 1) and open Updates section. You may see available update for XD since you have v 35.x.x installed , so go ahead and update your Xd to latest available version.

Screenshot 2021-01-22 at 2.50.37 PM.png

7) Post update, restart XD and you might be able to export selected artboards, assets to Zeplin.

 

Keep us posted if these steps worked/ didnt worked for you which will help others to save time.

Thanks & Cheers. 

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Community Beginner ,
Jan 25, 2021 Jan 25, 2021

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I tried all the steps above, but nothing happened. The Export to Zeplin option is there, but when I click to export it does not load to Zeplin. I don't know what to do anymore.

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Adobe Employee ,
Jan 27, 2021 Jan 27, 2021

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Hi there,

 

Sorry to hear about the trouble. Please try the steps shared below:

 

  1. Uninstall Zeplin and remove it from the trash as well.
  2. Downgrade Adobe XD to version 35 from the Creative Cloud Desktop app.
  3. Restart Machine.
  4. Download Zeplin and re-install.
  5. Open Adobe XD.
  6. Create a new file and export it to Zeplin.
  7. XD will ask for permissions to open Zeplin(Click on Allow/Okay)
  8. You can now upgrade Adobe XD again to version 36 and the export process should work.

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Community Beginner ,
Jan 28, 2021 Jan 28, 2021

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Yay! Finally, It worked! Thanks 

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New Here ,
Feb 02, 2021 Feb 02, 2021

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Hello everyone! I'm facing the same problem, but in Adobe Creative Cloud there is no "Other versions" option, only "Uninstall". How can I downgrade Adobe XD?

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New Here ,
Feb 03, 2021 Feb 03, 2021

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Hi I have adobe XD and Zeplin latest version.

When Im in XD and I select "export to Zeplin" it takes me directly to Zeplin, but it doesn't shows me the screen or anything that I tried to export.

I've uninstalled everything a few times but still have the problem, please can you help me?

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Adobe Employee ,
Feb 03, 2021 Feb 03, 2021

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Hi there,

 

Sorry to hear about the trouble. Please try the steps shared below:

 

  1. Uninstall Zeplin and remove it from the trash as well.
  2. Downgrade Adobe XD to version 35 from the Creative Cloud Desktop app.
  3. Restart Machine.
  4. Download Zeplin and re-install.
  5. Open Adobe XD.
  6. Create a new file and export it to Zeplin.
  7. XD will ask for permissions to open Zeplin(Click on Allow/Okay)
  8. You can now upgrade Adobe XD again to version 36 and the export process should work.

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Feb 03, 2021 Feb 03, 2021

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Hi Rishabh,

I did all the steps and now it works perfectly!
Thanks a lot!!

cheers

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New Here ,
Feb 21, 2021 Feb 21, 2021

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Hi. What to do now that version 35 is not available anymore and Zeplin does not work with either version 36 or version 37?

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New Here ,
Feb 21, 2021 Feb 21, 2021

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ok, my own reply of how I solved it. Go to plugins, browse for Zeplin plugin (Beta), install it and export to Zeplin from plugin menu, not the file -> export anymore. It works for me. At least atm.

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New Here ,
Mar 02, 2021 Mar 02, 2021

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Not working for me sadly

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New Here ,
Mar 12, 2021 Mar 12, 2021

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Thanks fam its work for me :)))))

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New Here ,
Mar 24, 2021 Mar 24, 2021

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That was the only way I could fix this, tried all other suggestions and nothing. Thanks for sharing!

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New Here ,
Apr 15, 2021 Apr 15, 2021

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Finally a working solution thanks!

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New Here ,
Mar 02, 2021 Mar 02, 2021

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I still don't know. This is why the error is happening.
What the hell is wrong with XD or Zepplin?
If export a large number of artboards, an error.
Is it because Korean is included in the artboard title?

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Adobe Community Professional ,
Mar 03, 2021 Mar 03, 2021

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Adobe does not make the plugin, Zeplin does. So you'll need to contact Zeplin support for help. https://support.zeplin.io/ 


— Adobe Certified Expert & Instructor at Noble Desktop | Web Developer, Designer, InDesign Scriptor

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Adobe Employee ,
Mar 03, 2021 Mar 03, 2021

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Hi there,

 

Sorry to hear about the trouble. Please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/zeplin-export-won-t-show-in-adobe-xd/m-p/9675628?page=1#M505...

 

If this doesn't help, please contact Zeplin support as suggested by Dan.

 

Regards

Rishabh

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New Here ,
Mar 18, 2021 Mar 18, 2021

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I use adobe XD but I can't export to zepelin.

A new installation will not solve the problem.

 

The Zepelin version is 3.17 and the XD version is 37.1.

 

 

 

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Adobe Employee ,
Mar 24, 2021 Mar 24, 2021

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Hi there,

 

Sorry for the delay in response. Please update XD to the latest version which is 38 and check if it works or not. If it still doesn't work, please try the steps shared below:

 

  1. Please uninstall Zeplin and delete it from your downloads/applications folder and recycle bin.
  2. Once done, please restart macOS.
  3. Download Zeplin from the Zeplin website. 
  4. Launch XD and Zeplin will ask for permission, please allow that and check if you are able to export.

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Explorer ,
Aug 06, 2020 Aug 06, 2020

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Hi!

Yesterday the export to Zeplin did not work for me, I cannot find the reason that has not allowed me to export and I don't know how to fix it either.

 

I read some posts from Adobe XD in the community (ex: Zeplin export won't show in Adobe XD) but (I think) not related with my problem.

 
MacOS: 10.15.4 
Adobe XD: 28.9.12.2 (pendiente de hacer la última actualización)
Zeplin: Version 3.7.1 (968)
 
These are the actions that I did, step by step.

 

  1. I open my project in Adobe XD
    Captura de pantalla 2020-08-06 a las 8.10.16.png

  2. I select my artboards
    AdobeXD_SelectedArtboards.png
  3. File > Export > Zeplin
    AdobeXD_Exporting_Zeplin.png

  4. Zeplin opens (ERROR! The application should show: Select a Project or Styleguide in Zeplin)
    Zeplin.png

  5. Artboards are not exported to Zeplin :¬(

 

I hope to get help in this community to fix this problem.

 

Cheers! 

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Adobe Employee ,
Aug 06, 2020 Aug 06, 2020

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Hi there,

 

Thank you for reaching out and sorry to hear you are unable to export artboard to Zeplin. It looks like you are using the older version of XD. The current version of XD is 31.2. Would you mind updating XD to the current version and see if that solves the problem?

 

If it doesn't, please try these steps-

 

Go to Security & Privacy Automation Check Mark “Zeplin” option

 

Zeplin.jpg

 

Let us know if that helps.

 

Thanks,

Harshika

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Explorer ,
Aug 10, 2020 Aug 10, 2020

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Hi Harshika, thanks for following up on my post.

 

The problem reported last Thursday persists.

 

I have accessed to System Preferences > Security & Privacy > Automation but it doesn't show the Check Mark "Zeplin" option. 

 

Could be the problem?

Why this option is not in Automation?
How can I activate this check?

 

Regards,

Karen Sátiro

 

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Adobe Employee ,
Aug 14, 2020 Aug 14, 2020

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Hi Karen,

 

Sorry for the delay in response. Would you mind trying to uninstall and reinstall zeplin? Please make sure your XD is updated to XD 31.2 and let me know if that helps.

 

Thanks,

Harshika

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New Here ,
Jan 18, 2021 Jan 18, 2021

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Hi, did you find the way to fix this problem?
I've met exactly same problem yesterday and didn't know the reason

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