Zeplin export won't show in Adobe XD

New Here ,
Feb 19, 2018

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Hi!

I have zeplin installed on my mac and I have the latest version of Adobe XD but when I try to export my screens to Zeplin the alternative won't show up in the list under File > Export.

Anyone know what the problem is and how I could solve it?

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Import and export, Product issue

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2 Correct Answers

Community Beginner , Jan 15, 2021
Meenakshivkv Community Beginner , Jan 15, 2021
Hi @DMB2525@HARSHIKA_VERMA @Preran Posting a solution here below that worked for me for issue of Select Projects Modal (of Zeplin) not showing up: - Uninstall Zeplin (Delete from your downloads / applications folder and recycle bin) - Downgrade Adobe XD to Version 35 from Creative Cloud- Restart your Macbook- Download Zeplin back from Zeplin Website- Open Adobe XD - XD will ask for permissions to open Zeplin (Click on Allow / Okay)- Export Modal from Zeplin now visible- Now upgrade the Adobe ...

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Adobe Employee , Feb 21, 2018
Preran Adobe Employee , Feb 21, 2018
The team investigated a few users with this issue, and this is what they recommendEnsure that you have the latest versions of Adobe XD and Zeplin installed on your computerCheck if the folder ~/Library/Application Support/Adobe/Adobe XD CC is writable for the current user accountOn your Mac OS, open Finder. Select Go > Go to Folder and enter ~/LibraryRight click the Adobe XD CC folder and see if it is unlocked.If the folder permissions appear correct, check if there is a ‘contentaccess’ subfolde...

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Community Beginner ,
Jan 22, 2021

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Hello JackieMessaggi, in the thread shared by elainecc, one of the user suggested to roll back to older version of xd, open zeplin and then upgrade the xd to keep it working, which I tried today and now zeplin is working successfully. Attaching the screenshots of post.

 Screenshot 2021-01-22 at 2.31.14 PM.png

Screenshot 2021-01-22 at 2.31.36 PM.png

So here are details of what I did (mac os, latest zeplin already installed):

1) Open Adobe Creative Cloud/Desktop App either from finder or from bar

Screenshot 2021-01-22 at 2.35.13 PM.pngScreenshot 2021-01-22 at 2.35.33 PM.png

2) Go to All Apps, look for XD, click on More (3 dots) and select 'Uninstall' (for XD)

Screenshot 2021-01-22 at 2.37.24 PM.png

3) Post uninstall, again go to 'All Apps' then check for 'Xd' in Available with your subscription section and click on More (3 dots) to select 'Other Versions'. Further select 'Install' against Version 35.x.x

Screenshot 2021-01-22 at 2.42.26 PM.png

4) Once the XD Version 35.x.x gets installed successfully, Restart your mac.

5) Post restart open Xd and now Zeplin would be available in export section.

6) Now again open Adobe Creative Cloud (as per step 1) and open Updates section. You may see available update for XD since you have v 35.x.x installed , so go ahead and update your Xd to latest available version.

Screenshot 2021-01-22 at 2.50.37 PM.png

7) Post update, restart XD and you might be able to export selected artboards, assets to Zeplin.

 

Keep us posted if these steps worked/ didnt worked for you which will help others to save time.

Thanks & Cheers. 

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Community Beginner ,
Jan 25, 2021

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I tried all the steps above, but nothing happened. The Export to Zeplin option is there, but when I click to export it does not load to Zeplin. I don't know what to do anymore.

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Adobe Employee ,
Jan 27, 2021

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Hi there,

 

Sorry to hear about the trouble. Please try the steps shared below:

 

  1. Uninstall Zeplin and remove it from the trash as well.
  2. Downgrade Adobe XD to version 35 from the Creative Cloud Desktop app.
  3. Restart Machine.
  4. Download Zeplin and re-install.
  5. Open Adobe XD.
  6. Create a new file and export it to Zeplin.
  7. XD will ask for permissions to open Zeplin(Click on Allow/Okay)
  8. You can now upgrade Adobe XD again to version 36 and the export process should work.

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Community Beginner ,
Jan 28, 2021

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Yay! Finally, It worked! Thanks 

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New Here ,
Feb 02, 2021

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Hello everyone! I'm facing the same problem, but in Adobe Creative Cloud there is no "Other versions" option, only "Uninstall". How can I downgrade Adobe XD?

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New Here ,
Feb 03, 2021

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Hi I have adobe XD and Zeplin latest version.

When Im in XD and I select "export to Zeplin" it takes me directly to Zeplin, but it doesn't shows me the screen or anything that I tried to export.

I've uninstalled everything a few times but still have the problem, please can you help me?

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Adobe Employee ,
Feb 03, 2021

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Hi there,

 

Sorry to hear about the trouble. Please try the steps shared below:

 

  1. Uninstall Zeplin and remove it from the trash as well.
  2. Downgrade Adobe XD to version 35 from the Creative Cloud Desktop app.
  3. Restart Machine.
  4. Download Zeplin and re-install.
  5. Open Adobe XD.
  6. Create a new file and export it to Zeplin.
  7. XD will ask for permissions to open Zeplin(Click on Allow/Okay)
  8. You can now upgrade Adobe XD again to version 36 and the export process should work.

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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New Here ,
Feb 03, 2021

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Hi Rishabh,

I did all the steps and now it works perfectly!
Thanks a lot!!

cheers

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New Here ,
Feb 21, 2021

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Hi. What to do now that version 35 is not available anymore and Zeplin does not work with either version 36 or version 37?

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New Here ,
Feb 21, 2021

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ok, my own reply of how I solved it. Go to plugins, browse for Zeplin plugin (Beta), install it and export to Zeplin from plugin menu, not the file -> export anymore. It works for me. At least atm.

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