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i can’t save usdz file format when i export my project!

New Here ,
Jul 15, 2020

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 i can’t save usdz file format when i export my project !
 

hi I'm in trouble with exporting usdz file.

when i export as usdz file, no options are working.

i can't save to files, copy file, or even airdrop.

 

018840BB-CC07-4DCD-B6A1-9B1E2F9BF7F0.png

only thing that i can see is this blank pop up when  i tap ‘save to file’’

 

my project link is 

 

https://adobeaero.app.link/dyykcqE987 #adobeaero

 

thank you so much

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Assets, Export

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i can’t save usdz file format when i export my project!

New Here ,
Jul 15, 2020

Copy link to clipboard

Copied

 i can’t save usdz file format when i export my project !
 

hi I'm in trouble with exporting usdz file.

when i export as usdz file, no options are working.

i can't save to files, copy file, or even airdrop.

 

018840BB-CC07-4DCD-B6A1-9B1E2F9BF7F0.png

only thing that i can see is this blank pop up when  i tap ‘save to file’’

 

my project link is 

 

https://adobeaero.app.link/dyykcqE987 #adobeaero

 

thank you so much

Topics

Assets, Export

Views

36

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
aortiz LATEST
Adobe Employee ,
Aug 21, 2020

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Hi Leeh,

 

Thanks for flagging this. I've logged this as a bug in our system so the engineering team can take a closer look. I'll reach out here again if additional information is needed from you, but stay tuned. I'll comment again here when I have more information for you. 

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