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New Here ,
Mar 07, 2020

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Is it normal that flat designs are converted from svg to jpg while importing them to Ar ? 
also it's impossible to access CC Libraries from Ar 

Hi hugoc63696638,

 

Can you provide me with a bit more context so I can better help you? Aero supports svg file formats so there shouldn't be any conversion happening, only compression if the resolution ceiling is hit. To access CC library from Aero, you'll need to create a new scene, place a surface anchor, click the blue "+" button, and select Creative Cloud. This will open the CC library of the account you used to login into Aero. 

 

Feel free to send any screenshots of the issue so I can better triage your issues. Thanks.

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Import problems

New Here ,
Mar 07, 2020

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Is it normal that flat designs are converted from svg to jpg while importing them to Ar ? 
also it's impossible to access CC Libraries from Ar 

Hi hugoc63696638,

 

Can you provide me with a bit more context so I can better help you? Aero supports svg file formats so there shouldn't be any conversion happening, only compression if the resolution ceiling is hit. To access CC library from Aero, you'll need to create a new scene, place a surface anchor, click the blue "+" button, and select Creative Cloud. This will open the CC library of the account you used to login into Aero. 

 

Feel free to send any screenshots of the issue so I can better triage your issues. Thanks.

TOPICS
Assets, Cross-product

Views

193

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Mar 07, 2020 0
Adobe Employee ,
Jul 03, 2020

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Hi hugoc63696638,

 

Can you provide me with a bit more context so I can better help you? Aero supports svg file formats so there shouldn't be any conversion happening, only compression if the resolution ceiling is hit. To access CC library from Aero, you'll need to create a new scene, place a surface anchor, click the blue "+" button, and select Creative Cloud. This will open the CC library of the account you used to login into Aero. 

 

Feel free to send any screenshots of the issue so I can better triage your issues. Thanks.

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Jul 03, 2020 0