Lumetri Scopes shows nothing sinse the Spectrum UI updates

[Eugene Mogrts]

Lumetri Scopes Panel shows nothing sinse the Spectrum UI updates 

[Brian C Carter]

Hi Eugene

We can reproduce that there are issues in the initial drawing of the panel. Thank you so much for bringing this to our attention.

[Eugene Mogrts]

Hey Brian!

Thanks for looking into it ))

[Jessica McMillan]

Hello @Eugene Mogrts,

I am looking into this further I personally do not reproduce the bug you are seeing on Windows. From the menu styles, I am guessing this is Windows, is that correct?

I have tried starting with the the old skin and new skin, as well as with the lumetri panel open or closed on launch, as well as a single or 4 view setup.

Could you record a video of interacting with the panel, moving the timeline, etc as well as details on your system setup?

Thank you for taking the time to post. I will check on my mac system shortly as well.

All the best,
Jessica 
AE Engineering

[Jessica McMillan]

Hello @Eugene Mogrts ,

Thought I would just post with what I was able to experience and maybe it will help us narrow down the scenario on your side:

1. Win only: Odd redraw issue if you have the panel open, haven't created a comp, and then resize the panel. This causes the artifacts when making the panel larger as it doesn't do redraws.  Only an issue in V7.
2. Win and Mac: Delayed draw until a nudge happens to the panel through interaction. I.e. once a comp is made and panel is open, clicking on the panel will cause the initial draw to happen. I experience this in both V5 and V7 both shipping non beta build and beta local builds. This happens if the panel is not open on launch. If the panel is open on launch of the application, it seems to behave without the nudge. This behavior is preexisting.
3. Your scenario: I am not able to reproduce the lack of drawing on Windows in v5 or v7 shipping non beta build or beta local build. Not able to reproduce whether the panel is open or closed on launch, open or closed on comp creation.
   
   All the best,
   Jessica
   AE Engineering

[Eugene Mogrts]

Hi, Jessica! Thanks for looking into this problem

I've edited the top message and sticked the video there

Correct, I'm on Windows

System info
    Application: After Effects (Beta) v24.6.0.23
    OS: Windows v10.0.26231, RAM: 47.86 GB GB, CPUs (logical): 16

[Jessica McMillan]

Hello @Eugene Mogrts ,

One more question - what GPU does your system use? Might be relevant. 

Thanks again for the great video. Will add it to our bug for further investigation.

All the best,
Jessica 
AE Engineering

[Eugene Mogrts]

My system uses Nvidia 2080 Super Max-Q