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animated-.glb's flicker when animated

New Here ,
May 15, 2023 May 15, 2023

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Hello,

I am having issues exporting a file with many animated glb-files in it. The objects are flickering and we just can't fix it. Can anyone help? Thanks!

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Bug , Error , Feedback , Performance , Question

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Adobe Employee ,
May 15, 2023 May 15, 2023

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Hi there! Are you seeing this issue during preview, on export, or both? 

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New Here ,
May 15, 2023 May 15, 2023

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Hi there, on both!

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Adobe Employee ,
May 15, 2023 May 15, 2023

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Hi. We'll figure this out. It looks like your GLBs are flickering between a placeholder (which we display temporarily) and the actual model. What Ae beta build are you using?

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New Here ,
May 15, 2023 May 15, 2023

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Hi,

Great, thanks a lot! We are working with the latest update of AE and Media Encoder on Mac Os.

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Adobe Employee ,
May 15, 2023 May 15, 2023

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Would it be possible for you to share the Ae project and media? We believe that we understand the underlying issue, but want to make sure that any fix we make addresses the problem adequately.

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New Here ,
May 15, 2023 May 15, 2023

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Hi again, thanks. Here are the files – I can only send a link as I cannot upload more than 47mb. Hope it's fine! https://we.tl/t-4iQfmMIYIo 
Thanks a lot for your help!

 

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Adobe Employee ,
May 16, 2023 May 16, 2023

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We're debugging the issues currently. Will get back to you when we know more.

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Adobe Employee ,
May 17, 2023 May 17, 2023

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Still debugging. We've made some progress.

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New Here ,
May 23, 2023 May 23, 2023

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Nice, let us know if you get to debug this issue, we're still very interested in working this out. 

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Adobe Employee ,
May 15, 2023 May 15, 2023

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Several things that you can try (in the interim)...

  • eliminate nesting of 3D models inside precomps (where collapse transforms are turned off)
  • eliminate use of track mattes with 3D models
  • reduce the number of 3D models in your scene (try this last).

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Adobe Employee ,
May 30, 2023 May 30, 2023

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Just a quick update to say we're still looking into this and haven't forgotten about you! 🙂

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New Here ,
Jul 03, 2023 Jul 03, 2023

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Thanks for your latest update! How far are you on this one? 

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Adobe Employee ,
Jul 10, 2023 Jul 10, 2023

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We think we've made some good progress here. Can you download the latest beta and give it a try?

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Adobe Employee ,
Oct 24, 2023 Oct 24, 2023

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Hi, Anne-Lisa. Do you have any update on this issue? We want to make sure that it's fixed. 

 

Thanks,

Tom

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New Here ,
Oct 24, 2023 Oct 24, 2023

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Hello, no unfortunately we still have issues with flickering glbs in after effect.. also with latest versions of beta and the new AE-2024..

All the best,

Anne-Lise 

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Adobe Employee ,
Oct 24, 2023 Oct 24, 2023

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Hi, Anne-Lise.
Question: Are you exporting with Adobe Media Encoder?
One possible reason for flickering is because we had a bug where we were momentarily showing placeholders during export. I introduced a fix in Ae 24.1 Build 57 or later. You don't have access to this build because it hasn't been posted yet (only Build 56 is available). Please give this scenario a try with Build 57 or later, and let me know if it addresses the problem. Thanks!

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Community Beginner ,
Oct 28, 2023 Oct 28, 2023

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As she said, have the same problem even in preview.

Maybe can share the problematic project again? I want to try to help testing some solutions.. i already have loooong experience by solving ae problems myself.

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Adobe Employee ,
Feb 01, 2024 Feb 01, 2024

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LATEST

Hi. Just checking in to see how this is going. We've made a bunch of stability fixes over the past couple months. 

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