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AE Beta crash on import

jstucin
New Here ,
Jun 08, 2020 Jun 08, 2020

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I updated to version 17.1.2.9 (Windows 64) and AE crashes when I import mp4 (h.264) video. It works ok with quicktime.

Can someone fix this please, thanks 🙂

Jaka

 
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Bug , Crash

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correct answers 1 Correct answer

jstucin
New Here , Jun 08, 2020 Jun 08, 2020

(Solved) Just found the culprit. You have to disable hardware accelerated decoding of video footage in Preferences/Import.

 

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jstucin
New Here ,
Jun 08, 2020 Jun 08, 2020

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(Solved) Just found the culprit. You have to disable hardware accelerated decoding of video footage in Preferences/Import.

 

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