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MP4 File not showing up after latest beta install

Community Expert ,
Apr 05, 2020 Apr 05, 2020

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MP4 files appear invisible or black when I bring them into a composition. I remember hearing about this bug for CC 2020 but didn't experience it on my end.

 

I'm on Version 17.1.0 Build 42

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Bug , Error

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Adobe Employee ,
Apr 07, 2020 Apr 07, 2020

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Is this specific to certain types of MP4 footage files, or all of them?
Did it start with a recent 17.1 build, or is this the first build of it you installed?
Is this same footage displaying correctly in the current Beta version of PPro?

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Community Expert ,
Apr 08, 2020 Apr 08, 2020

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The most recent beta updates seem to have fixed the issue. I had MP4 files of stock footage from Videoblocks from a few years back. Didn't run the test of this in Premiere Pro though.

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