• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Taking a snapshot takes ages to respond

Enthusiast ,
Jun 14, 2021 Jun 14, 2021

Copy link to clipboard

Copied

Problem Description:
If I hit shift-F5 to take a snapshot (or click the snapshot icon), AE takes about 10 seconds or more to actually take the snapshot. AE remains completely responsive during that time however. I'm using 18.4.0 (Build 24) on a very fast machine.

 

Steps to Reproduce:
1. Press shift-F5 (or shift-F6, -F7, -F8)
2. Nothing happens
3. Continue to use AE for a few seconds
4. Press F5 to display the snapshot
5. AE sounds an alert to say "there's no snapshot stored"
6. Wait a few seconds longer
7. Camera snapshot sound plays and a snapshot is taken

Expected Result:
Snapshot should be taken immediately

Any Workarounds:
Nope

TOPICS
Bug

Views

56

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation
Resources