AE 23.1 broken H264 Decoding

[Heathenlamb]

Our studio upgraded to 23.1 .. anything using H264 in our assets now plays back green in AE. We rolled back to 23.0 ... everything is back to normal.

[Jose Panadero]

You can deactivate hardware acceleration for ecoding video in Preferences > Import. Purge the cache and restart After Effects. This should solve your problem.

[JohnColombo]

Hi @Heathenlamb,

Are you using NVIDIA hardware? An NVIDIA driver was causing green H264 files, but they have recently released a driver update (527.56) to fix the issue more. More details here: https://community.adobe.com/t5/after-effects-discussions/after-effects-2023-green-preview-with-h-264... 

Please let us know if updating GPU drivers fixes the issue you're seeing.

Thanks for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team