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AE 23.6.5 crashes when applying CC Radial Blur

Community Beginner ,
Mar 31, 2024 Mar 31, 2024

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Hi everyone!

 

AE 23.6.5 (build 4) crashes as soon as I apply the CC Radial Blur to any kind of layer.

 

I've tried reinstalling this version and it keeps crashing. I've downgraded to 23.0 and it works perfectly.

 

Intel processor i7 10700

64gb RAM ddr4

GPU Radeon RX 580 8gb 

 

What could it be?

 

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correct answers 1 Pinned Reply

Adobe Employee , Apr 01, 2024 Apr 01, 2024

Hi @axelmillar11,

Thank you for reporting this issue. If you update the latest version of After Effects (24.3.0.50), does the same crash occur?

 

When the crash occurs in 23.6.5, have you been able to submit a crash report with your email address?

 

Thanks again for reporting this issue and for any further information you can provide,

- John, After Effects Engineering Team  

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Adobe Employee ,
Apr 01, 2024 Apr 01, 2024

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Hi @axelmillar11,

Thank you for reporting this issue. If you update the latest version of After Effects (24.3.0.50), does the same crash occur?

 

When the crash occurs in 23.6.5, have you been able to submit a crash report with your email address?

 

Thanks again for reporting this issue and for any further information you can provide,

- John, After Effects Engineering Team  

Status Needs More Info

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Explorer ,
Apr 29, 2024 Apr 29, 2024

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i have just updated/started using 23.6.5 and am having the same issue with the CC effects. i also saw a post on reddit where others are reporting the same issues (cc sphere, cc light sweep, cc vignette)

 

i'm not able to update to 24, so would like to know if there will be any patch issued for this, or are CC effects now dead for 23.6.5 users?

 

iMac 2020 retina 5k 3.3/6core/i5/32/radeon pro

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