AE Beta Freezes after sometime of use error: "Direct2D Drawbot Error. HRESULT:-2005270523"

[Thiago Guimarães]

I can't say for sure, but after two or three more recent versions of AE Beta I started to get a random error, after working for a few minutes the whole computer crashes and then this Direct2D Drawbot Error box. HRESULT:-2005270523 appears, but I can't close it, it keeps reopening endlessly and then I have to force close the program.

I've been using AE Beta since they redid the interface, it's just become another program! It's very fluid and enjoyable. I'm not using to use the retail version because he not received the interface update., but I can say that the problem is in the beta, because when i use the reail version there is no issue i don't have any errors or freezes.

Here's a picture of the error I get when I close.

AE Beta V24.6.0 b23

Windows 11, i7 9750H, GTX 1660TI 6GB, 32gb de RAM, 512gb SSD.

Driver Nvidea Studio  555.99.

 

[Fabiane C3318580028ze]

This error started happening after I updated my After Effects to version 2025. And this error is happening more and more frequently. I'm usually using After Effects on projects that aren't even heavy, when suddenly my screen goes black, and when the screen comes back, AE shows this error and the preview goes black, making it impossible to view the video preview inside AE. I don't know what it could be, I've used programs to stress the CPU, GPU and RAM. These programs caused the usage to reach 100% and the screen blanking problem didn't happen. I really don't know what it could be, if anyone can help me, I'd appreciate it in advance.

[Rick Gerard]

Without system, os, and workflow details, pointing you to a solution isn't easy. I'm not having any problems at all right now with AE.

If your AE is up-to-date or you have tried rolling back a build or two using the Creative Cloud app, the only constructive suggestion I could make is to set the amount of RAM allocated to other apps to an even multiple of 4 GB in Preferences. If you do not have lots of memory, use four  GB. Eight or Twelve if you have a lot of memory to spare. Then, when you run After Effects, quit all other apps not needed for your effects work.

[dsrmedia]

Same issue for months and no solutions... i cant use apps and i pay it well.

[TungNguyen2307]

After effect warning: Direct2D Drawbor Error: HRESULT: -2005270523
I just updated to the latest version of After Effects, and the software frequently encounters this kind of error. How can I fix it?

[Manic Motion]

If this is just a minor bug, OK, but it is a recurrent bug that crash After every 20 minutes. It just annihilate my workflow, and my productivity... It's not give me the strengh to make something cool for my client.

[matthew1129]

Hello, 

I have had this same issue for a few months now and I am losing my mind as I've reinstalled AE, my Graphics driver, as well as ran in safe mode, or with no plugins. I almost paid for a new graphics card assuming mine had died, but there seems to be many with this issue. 

It's killing me and my deadlines. 

[TungNguyen2307]

I switched to an older version.
My Adobe Premiere also encountered a similar issue, where it would freeze and restart the computer after about 20 minutes.
I haven't found the cause yet, but my solution was to switch back to an older version, and the issue has stopped occurring.