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AE is crashing when trying to open

New Here ,
Oct 21, 2025 Oct 21, 2025

hey, i just got the 7 day test for AE, but its always crashing when im trying to open the app.

 

im on windows 10, rtx1060. other specs i dont rlly know but they should be good enough to run AE. 

 

On windows safe mode, it said: after effects error. crash during processing, last logged message: <19192> <DS> <0> GPUSniffer() encountered total GPU failure.

also before it said some plugin was the problem but i believe i fixed it by deleting it.

 

In february this year i tried (or wanted to) try premiere pro, back then i remember it having similar problems and crashing when trying to open.

 

I really need help quick, thanks.

 

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correct answers 1 Pinned Reply

Adobe Employee , Oct 21, 2025 Oct 21, 2025

Try to update your NVIDIA drivers to this:

Windows 10 64-bit
Windows 11
NVIDIA Studio Driver
 
Driver Version:581.57
Release Date:Tue Oct 14, 2025
File Size:896.39 MB

https://www.nvidia.com/en-us/drivers/details/257327/
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3 Comments
Adobe Employee ,
Oct 21, 2025 Oct 21, 2025

Try to update your NVIDIA drivers to this:

Windows 10 64-bit
Windows 11
NVIDIA Studio Driver
 
Driver Version:581.57
Release Date:Tue Oct 14, 2025
File Size:896.39 MB

https://www.nvidia.com/en-us/drivers/details/257327/
Status Investigating
Translate
Report
Community Expert ,
Oct 21, 2025 Oct 21, 2025

Not giving us more specs on your system does make it difficult to help you.

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New Here ,
Oct 22, 2025 Oct 22, 2025
LATEST

Hey, thanks for the answer but i already have the newest driver

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