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AE2025 Purge cache and memory takes forever or freezes altogether

Community Beginner ,
Jan 19, 2025 Jan 19, 2025

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I'm using After Effects 2025 (25.1.0 Build 68) on a MacOS (Sonoma 14.7.2).

 

I use an external SSD for the cache and I haven't had any problems for over 2 years using AE 2023 and 2024. Of late, whenever I try to 'Purge all memory and disk cache' After Effects either freezes or moves extremely slow. The 'Cancel' button is also grayed out, so the only option is to Force Quit the application.

 

Attaching a screengrab when I tried to clear the cache when it was approximately 30 gb (Cache is actually set to 200 gb):

Screenshot 2025-01-19 at 1.21.56 PM.png

Here's what I've tried so far, without any improvements:

1. Restarted both the system and After Effects

2. Created a new folder and chose that as the new cache location.

3. Manually deleted the cache folder. This actually led to another interesting complication — when I try to empty the trash, that operation also moves extremely slow even with all Adobe applications closed.

 

Bug Unresolved
TOPICS
Crash , Performance

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1 Comment
New Here ,
Jan 21, 2025 Jan 21, 2025

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Same issue here - and it'll say it'll take 180+ hours to clear... I've uninstalled and reinstalled AE, plus I've tried manually deleting with the same long lengths. Machine is practically unuseable now when AE is open. 

 

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