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After Effects 2024 on Mac - Generative Fill Layer leads to Unknown Exception Error

New Here ,
Apr 05, 2024 Apr 05, 2024

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1. I am trying to create a generative fill on a video clip, (I've created 3 reference images for said clip.)

2. When clicking 'Generate Fill Layer' my computer will load to then give me a window saying: "After Effects Warning: Unkown Exception." and an all black alpha layer titled 'Fill [followed by the frames]'.

 

Due to what I've read online for possible solutions: I have removed any fonts from my computer that show a warning according to font book. The error still continues.

 

I couldn't find an solution to this problem online, so I hope this error can be fixed with your help. Thank you.

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Compositing and VFX , Crash , Troubleshooting

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correct answers 1 Pinned Reply

Adobe Employee , Apr 08, 2024 Apr 08, 2024

Hi @becausemic,

Thank you for reporting this issue. Would you be able to share a screen recording of the behavior? It would be helpful for us to see whether the error occurs at the analysis stage or the rendering stage (indicated in the Content-Aware Fill panel).

 

Could you also share your system specs and which version of After Effects you are using?

 

Thanks again for reporting this issue,

- John, After Effects Engineering Team

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Adobe Employee ,
Apr 08, 2024 Apr 08, 2024

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Hi @becausemic,

Thank you for reporting this issue. Would you be able to share a screen recording of the behavior? It would be helpful for us to see whether the error occurs at the analysis stage or the rendering stage (indicated in the Content-Aware Fill panel).

 

Could you also share your system specs and which version of After Effects you are using?

 

Thanks again for reporting this issue,

- John, After Effects Engineering Team

Status Needs More Info

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