After effects 2024 Roto Tool Crush

[Rafael38093576bodx]

Hello,

i have a problem with AE 2024 with the Rotoscopy tool, it keeps constantly crushing and im not able to finish my work, could this pls be fixed? has anyone had the same problem?

thx in advance.

Rafael S.

[Mohammad.Harb]

Are you on Mac or windows? 

[Rafael38093576bodx]

Hello,
Im on Windows,
Thx!
Rafael.

[Mohammad.Harb]

Is your graphic card driver updated to the most recent version? 
what is the the video file format? 

what is the composition settings?

Does that happen on all video files? 
have you tried converting the video to another format and try again?