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After Effects 23.1 Stop Responding / Freeze importing PSD file with Editable Layers

Community Beginner ,
Feb 03, 2023 Feb 03, 2023

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After Effects Stop Responding and Freeze importing PSD file as 'Editable Layer Styles'.

Other files are imported. If you merge all the layers, then the psd file will be added. The problem occurs when I try importing as editable layers.

Tried clearing cache, rebooting. Didn't resolved issue.

 

Windows 11 / AE23.1 / RTX 3060 / i7-1200H / 16GB RAM

all drivers updated with latest ver.

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correct answers 1 Pinned Reply

Adobe Employee , Mar 18, 2023 Mar 18, 2023

Hi @ruslanabbsv,

Thank you for reporting this issue, and for your patience with our response. Would you be able to share the PSD file with our team so that we can also reproduce the issue?

 

Thanks again for reporting this issue and for any further info you can provide,

- John, After Effects Engineering Team 

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Adobe Employee ,
Mar 18, 2023 Mar 18, 2023

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Hi @ruslanabbsv,

Thank you for reporting this issue, and for your patience with our response. Would you be able to share the PSD file with our team so that we can also reproduce the issue?

 

Thanks again for reporting this issue and for any further info you can provide,

- John, After Effects Engineering Team 

Status Needs More Info

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