• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

After Effects 23.5 crashes continuously

New Here ,
Jul 05, 2023 Jul 05, 2023

Copy link to clipboard

Copied

After effects 23.5 crahes continiously when start working in it.

I am working on iMac Pro 3,2 GHz 8-core Intel Xeon, Radeon Pro Vega 56 8GB videocard.

 

The driver is up to date. macOSX Ventura 13.4.1

I have already uninstall and installed AE again, also previous versions.

There aro no third party plugins involved.

 

The crash even occurs when I'm start working with a blanc composition, type some text and when i try to change the font it craches.

 

I can get an .dpm dump file wich I can't upload but I have it converted to a .pdf file.

What could be the cause of these craches here?

 

 

 

Bug Unresolved
TOPICS
Crash

Views

66

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Jul 05, 2023 Jul 05, 2023

Copy link to clipboard

Copied

LATEST

Please submit the crash report and include your email. Then send your email to me via the private forum message mechanism so I can find the crash report.

 

I am particularly interested in suggestions of font related issues, though I have not seen too many crashes related to applying fonts. Is this all fonts, only some fonts? Variable fonts?

 

Douglas Waterfall

After Effects Engineering

Votes

Translate

Translate

Report

Report