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after effects closing not crashing on start loading screen

New Here ,
Oct 02, 2024 Oct 02, 2024

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When i launch after effects (on adobe and normally) it says it has crashed and i say safe mode and other stuff but when it starts to load it closes it self in like 2 seconds and i tried every option holded shift opened as admin and nothing worked this happened after i reinstalled it.

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correct answers 1 Pinned Reply

Adobe Employee , Oct 02, 2024 Oct 02, 2024

Do you have any hardware for Transmit or Tablet devices installed? Do you have any anti-virus or anti-malware software installed? 

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Adobe Employee ,
Oct 02, 2024 Oct 02, 2024

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Do you have any hardware for Transmit or Tablet devices installed? Do you have any anti-virus or anti-malware software installed? 

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New Here ,
Oct 02, 2024 Oct 02, 2024

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nope, i dont have any antivirus

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New Here ,
Oct 02, 2024 Oct 02, 2024

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and i dont have the other ones

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Adobe Employee ,
Oct 02, 2024 Oct 02, 2024

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We'll need a log file then to go any further.

 

It's not clear from the video which version of AE you're running, so you'll need to fill in some info here:

 

Go to C:\Users\[username]\AppData\Roaming\Adobe\After Effects

 

Find the folder of the version of AE you're trying to run

 

Go into the logs folder

 

Make a new, empty, text file called After Effects Log.txt

 

Start up AE

 

After it fails to load, come back to this folder and open the After Effects Log.txt file

 

Paste the contents back into this forum thread and we'll see what it says is going on.

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New Here ,
Oct 02, 2024 Oct 02, 2024

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Log file created: 10/02/24 17:53:22
-------------------------------------
Ticks = 0 <11516> <AppVers> <5> App Version = 24.6.2x2 release
Ticks = 0 <11516> <AppDirs> <5> App Dir = C:\Program Files\Adobe\Adobe After Effects 2024\Support Files
Ticks = 0 <11516> <AppDirs> <5> Executable Dir = C:\Program Files\Adobe\Adobe After Effects 2024\Support Files
Ticks = 0 <11516> <AppDirs> <5> Resources Dir = C:\Program Files\Adobe\Adobe After Effects 2024\Support Files
Ticks = 0 <11516> <AppDirs> <5> Package Dir = C:\Program Files\Adobe\Adobe After Effects 2024\Support Files
Ticks = 0 <11516> <AppDirs> <5> Plugin Dir = C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Plug-ins
Ticks = 0 <11516> <AppDirs> <5> Required Dir = C:\Program Files\Adobe\Adobe After Effects 2024\Support Files\Required
Ticks = 0 <11516> <ALOG> <5> EGG STARTUP
Ticks = 63 <11516> <ALOG> <5> U Birth U Birth
Ticks = 63 <11516> <ALOG> <5> U CPU Data LogicalCores:12, PhysicalCores:6, MMX:1, SSE:1 SSE2:1, SSE3:1, SSSE(MNI):1, SSE4_1:0, SSE4_2:1
Ticks = 63 <11516> <ALOG> <5> U Birth U Hog Birth
Ticks = 844 <11516> <ALOG> <5> FILE Birth FILE Birth
Ticks = 844 <11516> <ALOG> <5> M Birth M Birth
Ticks = 844 <11516> <ALOG> <5> RND Birth RND Birth
Ticks = 8391 <11516> <ALOG> <5> PREF Birth PREF Birth
Ticks = 8407 <11516> <ALOG> <5> VAL Birth VAL Birth
Ticks = 8407 <11516> <ALOG> <5> MC Birth MC Birth
Ticks = 8485 <11516> <ALOG> <5> EGG IEggApp Splash screen shown
Ticks = 8485 <11516> <ALOG> <5> EGG BIRTH Beginning Verify Environment
Ticks = 8485 <11516> <ALOG> <5> COR Birth COR Birth
Ticks = 8516 <11516> <ALOG> <5> COR Birth COR Birth Complete
Ticks = 8547 <11516> <ALOG> <5> PLUG Birth PLUG Birth
Ticks = 8547 <11516> <ALOG> <5> TDB Birth TDB Birth
Ticks = 8547 <11516> <ALOG> <5> TDB Birth TDB StreamBase Birth
Ticks = 8547 <11516> <ALOG> <5> PF Birth PF Birth
Ticks = 8547 <11516> <ALOG> <5> P Birth P Birth
Ticks = 8547 <11516> <ALOG> <5> TXT Birth TXT Birth
Ticks = 8563 <11516> <ALOG> <5> EGG IEggApp About to Init Media Core
Ticks = 8735 <11516> <ALOG> <5> PREM MediaCoreData About to Init PRM
Ticks = 8735 <11516> <ALOG> <5> PREM MediaCoreData About to Init BE
Ticks = 8766 <11516> <ALOG> <5> PREM MediaCoreData About to Init ImporterHost
Ticks = 8766 <11516> <IR.InitIpp> <5> ippInit warning: ippStsNonIntelCpu: The target CPU is not Genuine Intel
Ticks = 8766 <11516> <IR.InitIpp> <5> ippInit warning: ippStsNonIntelCpu: The target CPU is not Genuine Intel
Ticks = 8766 <11516> <IR.InitIpp> <5> ippInit warning: ippStsNonIntelCpu: The target CPU is not Genuine Intel
Ticks = 8766 <11516> <ALOG> <5> PREM MediaCoreData About to Init ExporterHost
Ticks = 8782 <11516> <ALOG> <5> PREM MediaCoreData About to Init VideoRenderer
Ticks = 8782 <11516> <ALOG> <5> PREM MediaCoreData About to Init AudioFilterHost
Ticks = 8782 <11516> <ALOG> <5> PREM MediaCoreData About to Init AudioSupport
Ticks = 8782 <11516> <ALOG> <5> PREM MediaCoreData About to Init ProjectConverterHost
Ticks = 8782 <11516> <ALOG> <5> PREM MediaCoreData About to Init VideoFilterHost
Ticks = 8782 <11516> <ALOG> <5> PREM MediaCoreData About to Init Player Host
Ticks = 8782 <11516> <ALOG> <5> PREM MediaCoreData About to Init AccleratedRendering
Ticks = 8782 <11516> <ALOG> <5> PREM MediaCoreData About to Init DynamicLinkMedia
Ticks = 8782 <11516> <ALOG> <5> PREM MediaCoreData About to Init TransmitHost
Ticks = 8782 <11516> <ALOG> <5> PREM MediaCoreData About to Init DisplaySurface
Ticks = 8938 <24896> <DynamicLink> <5> Increase wait time to 2
Ticks = 14719 <11516> <ALOG> <5> PREM MediaCoreData About to Init DVAMediaBrowser
Ticks = 14719 <11516> <ALOG> <5> EGG IEggApp Finished Initing Media Core
Ticks = 14719 <11516> <ALOG> <5> EGG IEggApp Media Core initialized successfully
Ticks = 14891 <24328> <AnywhereLocalClient> <5> Local Hub HTTP port retrieved, port: 58284
Ticks = 15454 <11516> <ALOG> <5> PIN Birth PIN Birth
Ticks = 15454 <11516> <ALOG> <5> PIN Birth PIN PS3 Birth
Ticks = 15454 <11516> <ALOG> <5> PIN Birth PIN TIFF Birth
Ticks = 15454 <11516> <ALOG> <5> PIN Birth PIN RLA Birth
Ticks = 15454 <11516> <ALOG> <5> PIN Birth PIN CIN Birth
Ticks = 15454 <11516> <ALOG> <5> PIN Birth PIN EI Birth
Ticks = 15454 <11516> <ALOG> <5> PIN Birth PIN ZPIC Birth
Ticks = 15454 <11516> <ALOG> <5> PIN Birth PIN JSX Birth
Ticks = 15454 <11516> <ALOG> <5> PIN Birth PIN YM Birth
Ticks = 15454 <11516> <ALOG> <5> PIN Birth PIN PS Birth
Ticks = 15454 <11516> <ALOG> <5> PIN Birth PIN D_MC Birth
Ticks = 15500 <11516> <ALOG> <5> SND Birth SND Birth
Ticks = 15500 <11516> <ALOG> <5> OM Birth OM Birth
Ticks = 15500 <11516> <ALOG> <5> FLT Birth ALOG Birth
Ticks = 15500 <11516> <ALOG> <5> PR Birth PR Birth
Ticks = 16047 <11516> <FontServer> <5> 2 ctSync_msec:0 ctSeed:0 dicts:394 total_msec:545
Ticks = 16047 <11516> <ALOG> <5> BEE Birth BEE Birth
Ticks = 16047 <11516> <BEE_WorkQueue> <5> thread main stack size: 8388608
Ticks = 16063 <26912> <BEE_WorkQueue> <5> thread render stack size: 8388608
Ticks = 16063 <11516> <ALOG> <5> BEE Birth BEE Eval Birth
Ticks = 16063 <26916> <BEE_WorkQueue> <5> thread render stack size: 8388608
Ticks = 16063 <26920> <BEE_WorkQueue> <5> thread render stack size: 8388608
Ticks = 16079 <11516> <ALOG> <5> BEE Birth BEE Stream Birth
Ticks = 16141 <11516> <FontServer> <5> - SetDefaultByScript:kCTRomanScript=>406:TimesNewRomanPSMT/TrueTypeFont
Ticks = 16219 <11516> <ALOG> <5> BEE Birth BEE TextAnimatorDispatch Birth
Ticks = 16235 <11516> <ALOG> <5> BEE Birth BEE TextListener Birth
Ticks = 16235 <11516> <ALOG> <5> BEE Birth BEE StyleListener Birth
Ticks = 16235 <11516> <ALOG> <5> FRP Birth FRP PinListener Birth
Ticks = 16266 <11516> <MEE_Plugins> <5> C:\Program Files\Adobe\Adobe After Effects 2024\Support Files
Ticks = 16266 <11516> <MEE_Plugins> <5> C:\Program Files\Common Files\Adobe\Plug-Ins\CC
Ticks = 16266 <11516> <MEE_Plugins> <5> C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore
Ticks = 18485 <11516> <FLT> <1> Potential oversize effect matchname found: Magic_Bullet_Suite_Magic_Bullet_Film, actual length: 36, matchname limit: 31
Ticks = 19032 <11516> <ALOG> <5> AEGPDriver Birth AEGPDriver Birth
Ticks = 19032 <11516> <Plug_Scan> <1> Total: 2.77345, PiPL: 0.790982

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New Here ,
Oct 02, 2024 Oct 02, 2024

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i think the problem is magic bullet suit isnt it?

 

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New Here ,
Oct 02, 2024 Oct 02, 2024

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it wasnt i uninstalled it it didnt work

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New Here ,
Oct 02, 2024 Oct 02, 2024

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it closes when it hits cleaning up on the loading screen

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