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After Effects crashes all the time when choosing Cinema 4D renderer

Community Beginner ,
Nov 24, 2023 Nov 24, 2023

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After Effects crashes all the time when choosing Cinema 4D renderer for extruding and animating shapes and texts.

It doesn't show any error. messages.

 

After Effect 24.0.3

Predator helios 300 eith 32 GB and RTX3060

Window 11

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correct answers 1 Pinned Reply

Adobe Employee , Nov 27, 2023 Nov 27, 2023

Hi @Ajay Ghosh,

Thank you for reporting this issue, sorry you are experiencing these crashes. Are you able to download the After Effects (Beta) build and see if you experience the same crash when choosing the C4D renderer?

 

Thanks for any further information you can provide,

- John, After Effects Engineering Team 

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Adobe Employee ,
Nov 27, 2023 Nov 27, 2023

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Hi @Ajay Ghosh,

Thank you for reporting this issue, sorry you are experiencing these crashes. Are you able to download the After Effects (Beta) build and see if you experience the same crash when choosing the C4D renderer?

 

Thanks for any further information you can provide,

- John, After Effects Engineering Team 

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Community Beginner ,
Dec 01, 2023 Dec 01, 2023

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Hey, @JohnColombo 

Thank you for responding. I tried using After Effects (Beta) and it is working fine. I can now change the renderer.

But may I ask why it couldn't be opened in After effects lates versio and how can i fix that?

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