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1

After Effects crashes during start up

Community Beginner ,
Nov 25, 2025 Nov 25, 2025

No crash UI shows as startup image hangs after "Initializing Audio Devices" text disappears: 

hang.png

 

I have tried: 

  • tried safe mode and no plugins 
  • opening from a project
  • opening as admin
  • updated my NVIDIA studio driver
  • install older version
  • re-updated to current version
  • moving out plugins from commons folder
  • turned firewall off
  • restarting computer

 

Here's the logs: 
-------------------------------------
Ticks = 0      <43448> <AppVers> <5> App Version = 25.6x101 release
Ticks = 0      <43448> <AppDirs> <5> App Dir = D:\Programs\Adobe\Adobe After Effects 2025\Support Files
Ticks = 0      <43448> <AppDirs> <5> Executable Dir = D:\Programs\Adobe\Adobe After Effects 2025\Support Files
Ticks = 0      <43448> <AppDirs> <5> Resources Dir = D:\Programs\Adobe\Adobe After Effects 2025\Support Files
Ticks = 0      <43448> <AppDirs> <5> Package Dir = D:\Programs\Adobe\Adobe After Effects 2025\Support Files
Ticks = 0      <43448> <AppDirs> <5> Plugin Dir = D:\Programs\Adobe\Adobe After Effects 2025\Support Files\Plug-ins
Ticks = 0      <43448> <AppDirs> <5> Required Dir = D:\Programs\Adobe\Adobe After Effects 2025\Support Files\Required
Ticks = 0      <43448> <ALOG> <5> EGG STARTUP 
Ticks = 31      <43448> <ALOG> <5> U Birth U Birth
Ticks = 31      <43448> <ALOG> <5> U CPU Data LogicalCores:24, PhysicalCores:16, MMX:1, SSE:1 SSE2:1, SSE3:1, SSSE(MNI):1, SSE4_1:0, SSE4_2:1
Ticks = 31      <43448> <ALOG> <5> U Birth U Hog Birth
Ticks = 109      <43448> <ALOG> <5> FILE Birth FILE Birth
Ticks = 109      <43448> <ALOG> <5> M Birth M Birth
Ticks = 109      <43448> <ALOG> <5> RND Birth RND Birth
Ticks = 4312      <43448> <ALOG> <5> PREF Birth PREF Birth
Ticks = 4359      <43448> <ALOG> <5> VAL Birth VAL Birth
Ticks = 4359      <43448> <ALOG> <5> MC Birth MC Birth
Ticks = 4390      <43448> <ALOG> <5> EGG IEggApp Splash screen shown
Ticks = 4609      <43448> <ALOG> <5> EGG BIRTH Beginning Verify Environment
Ticks = 4609      <43448> <ALOG> <5> COR Birth COR Birth
Ticks = 4656      <43448> <ALOG> <5> COR Birth COR Birth Complete
Ticks = 4671      <43448> <ALOG> <5> PLUG Birth PLUG Birth
Ticks = 4671      <43448> <ALOG> <5> TDB Birth TDB Birth
Ticks = 4671      <43448> <ALOG> <5> TDB Birth TDB StreamBase Birth
Ticks = 4671      <43448> <ALOG> <5> PF Birth PF Birth
Ticks = 4671      <43448> <ALOG> <5> P Birth P Birth
Ticks = 4671      <43448> <ALOG> <5> TXT Birth TXT Birth
Ticks = 4687      <43448> <ALOG> <5> EGG IEggApp About to Init Media Core
Ticks = 4703      <43448> <ALOG> <5> PREM MediaCoreData About to Init PRM
Ticks = 4703      <43448> <ALOG> <5> PREM MediaCoreData About to Init BE
Ticks = 4718      <43448> <ALOG> <5> PREM MediaCoreData About to Init ImporterHost
Ticks = 4718      <43448> <ALOG> <5> PREM MediaCoreData About to Init ExporterHost
Ticks = 4718      <43448> <ALOG> <5> PREM MediaCoreData About to Init VideoRenderer
Ticks = 4718      <43448> <ALOG> <5> PREM MediaCoreData About to Init AudioFilterHost
Ticks = 4718      <43448> <ALOG> <5> PREM MediaCoreData About to Init AudioSupport
Ticks = 4718      <43448> <ALOG> <5> PREM MediaCoreData About to Init ProjectConverterHost
Ticks = 4718      <43448> <ALOG> <5> PREM MediaCoreData About to Init VideoFilterHost
Ticks = 4718      <43448> <ALOG> <5> PREM MediaCoreData About to Init Player Host
Ticks = 4718      <43448> <ALOG> <5> PREM MediaCoreData About to Init AccleratedRendering
Ticks = 4718      <43448> <ALOG> <5> PREM MediaCoreData About to Init DynamicLinkMedia
Ticks = 4718      <43448> <ALOG> <5> PREM MediaCoreData About to Init TransmitHost
Ticks = 4718      <43448> <ALOG> <5> PREM MediaCoreData About to Init DisplaySurface
Ticks = 4734      <10944> <DynamicLink> <5> Increase wait time to 2
Ticks = 6890      <43448> <ALOG> <5> PREM MediaCoreData About to Init DVAMediaBrowser
Ticks = 6890      <43448> <ALOG> <5> EGG IEggApp Finished Initing Media Core
Ticks = 6890      <43448> <ALOG> <5> EGG IEggApp Media Core initialized successfully
Ticks = 7093      <10944> <GPUFoundation> <5> Done loading modules, sec: 0.149064, device: CUDA(0)
Ticks = 7093      <10944> <GPUFoundation> <5> Done loading modules, sec: 0.296243, device: OpenCL(1)
Ticks = 7125      <10944> <AnywhereLocalClient> <5> Local Hub HTTP port retrieved, port: 49316
Ticks = 7125      <43448> <ALOG> <5> PIN Birth PIN Birth
Ticks = 7125      <43448> <ALOG> <5> PIN Birth PIN PS3 Birth
Ticks = 7125      <43448> <ALOG> <5> PIN Birth PIN TIFF Birth
Ticks = 7125      <43448> <ALOG> <5> PIN Birth PIN RLA Birth
Ticks = 7125      <43448> <ALOG> <5> PIN Birth PIN CIN Birth
Ticks = 7125      <43448> <ALOG> <5> PIN Birth PIN EI Birth
Ticks = 7125      <43448> <ALOG> <5> PIN Birth PIN ZPIC Birth
Ticks = 7125      <43448> <ALOG> <5> PIN Birth PIN JSX Birth
Ticks = 7125      <43448> <ALOG> <5> PIN Birth PIN YM Birth
Ticks = 7125      <43448> <ALOG> <5> PIN Birth PIN PS Birth
Ticks = 7125      <43448> <ALOG> <5> PIN Birth PIN D_MC Birth
Ticks = 7140      <43448> <ALOG> <5> SND Birth SND Birth
Ticks = 7140      <43448> <ALOG> <5> OM Birth OM Birth
Ticks = 7140      <43448> <ALOG> <5> FLT Birth ALOG Birth
Ticks = 7140      <43448> <ALOG> <5> PR Birth PR Birth
Ticks = 25437      <22980> <ALOG> <5> EGG PromptUserThenDie lastmesg="<43448> <ALOG> <5> PR Birth PR Birth
"
Ticks = 25437      <22980> <ALOG> <5> U U_Sev_PROBLEM After Effects error: Crash in progress. Last logged message was: <43448> <ALOG> <5> PR Birth PR Birth
 
Ticks = 25484      <22980> <ALOG> <5> ReportError StackCrawl dvacore::debug::GenerateStackTrace ( @ 0) (dvacore.dll+0x0000000000169E26)
U_ScErrorDialogAggregation::~U_ScErrorDialogAggregation ( @ 0) (U.dll+0x000000000003A5E6)
Up_Report16 ( @ 0) (U.dll+0x000000000003D895)
U_ReportError ( @ 0) (U.dll+0x000000000003C0A0)
GetWorkQueuePalSuite ( @ 0) (AfterFXLib.dll+0x00000000009263E5)
U_UnregisterExceptionTranslator ( @ 0) (U.dll+0x000000000000C8A6)
dvacore::config::PanicFromUnrecoverableSignalHandler ( @ 0) (dvacore.dll+0x00000000000FBE21)
dvacore::config::LimitedDLLHijackFix ( @ 0) (dvacore.dll+0x00000000002B0DCD)
dvacore::config::UninstallUnhandledExceptionHandler ( @ 0) (dvacore.dll+0x00000000002B1850)
dvacore::threads::ThreadSafeQueueBase::operator= ( @ 0) (dvacore.dll+0x000000000002E6DE)
dvacore::allocator::SetBadAllocNotificationCallback ( @ 0) (dvacore.dll+0x000000000007EB2D)
dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000D3F1D)
MEE_HardcodedPluginsCache::HasHardcodedCache ( @ 0) (MEE.dll+0x000000000001C9BE)
egg::dvainit::AE_DVA_ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler ( @ 0) (MEE.dll+0x000000000001DDA0)
dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000D3DFB)
dvacore::threads::CreateAsyncThreadedExecutor ( @ 0) (dvacore.dll+0x000000000003093F)
dvacore::threads::NamedThreadInstance::Join ( @ 0) (dvacore.dll+0x000000000025AEA3)
dvacore::threads::NamedThreadInstance::Join ( @ 0) (dvacore.dll+0x000000000025B0DC)
dvacore::threads::SyncPoint::Wait ( @ 0) (dvacore.dll+0x0000000000259FE8)
wcsrchr ( @ 0) (ucrtbase.dll+0x00000000000037B0)
BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x000000000002E8D7)
RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000008C53C)
 
Ticks = 25484      <22980> <ALOG> <5> EGG PromptUserThenDie start
Ticks = 25484      <22980> <ALOG> <5> U U_Sev_FATAL After Effects can’t continue: sorry, After Effects has crashed. For After Effects Help and Support, go to http://www.adobe.com/go/learn_ae_support. If you still can’t resolve the issue, please contact Adobe Technical Support (2). ( 0 :: 42 )
Ticks = 25484      <22980> <ALOG> <5> ReportError StackCrawl dvacore::debug::GenerateStackTrace ( @ 0) (dvacore.dll+0x0000000000169E26)
U_ScErrorDialogAggregation::~U_ScErrorDialogAggregation ( @ 0) (U.dll+0x000000000003A5E6)
Up_Report16 ( @ 0) (U.dll+0x000000000003D895)
Up_ReportError ( @ 0) (U.dll+0x0000000000042383)
Up_ReportSyserrString ( @ 0) (U.dll+0x000000000004243B)
AbortInQueue ( @ 0) (AfterFXLib.dll+0x0000000000D1FF75)
GetWorkQueuePalSuite ( @ 0) (AfterFXLib.dll+0x0000000000926434)
U_UnregisterExceptionTranslator ( @ 0) (U.dll+0x000000000000C8A6)
dvacore::config::PanicFromUnrecoverableSignalHandler ( @ 0) (dvacore.dll+0x00000000000FBE21)
dvacore::config::LimitedDLLHijackFix ( @ 0) (dvacore.dll+0x00000000002B0DCD)
dvacore::config::UninstallUnhandledExceptionHandler ( @ 0) (dvacore.dll+0x00000000002B1850)
dvacore::threads::ThreadSafeQueueBase::operator= ( @ 0) (dvacore.dll+0x000000000002E6DE)
dvacore::allocator::SetBadAllocNotificationCallback ( @ 0) (dvacore.dll+0x000000000007EB2D)
dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000D3F1D)
MEE_HardcodedPluginsCache::HasHardcodedCache ( @ 0) (MEE.dll+0x000000000001C9BE)
egg::dvainit::AE_DVA_ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler ( @ 0) (MEE.dll+0x000000000001DDA0)
dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000D3DFB)
dvacore::threads::CreateAsyncThreadedExecutor ( @ 0) (dvacore.dll+0x000000000003093F)
dvacore::threads::NamedThreadInstance::Join ( @ 0) (dvacore.dll+0x000000000025AEA3)
dvacore::threads::NamedThreadInstance::Join ( @ 0) (dvacore.dll+0x000000000025B0DC)
dvacore::threads::SyncPoint::Wait ( @ 0) (dvacore.dll+0x0000000000259FE8)
wcsrchr ( @ 0) (ucrtbase.dll+0x00000000000037B0)
BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x000000000002E8D7)
RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000008C53C)
 
Ticks = 25484      <22980> <ALOG> <5> ErrorAlert StackCrawl dvacore::debug::GenerateStackTrace ( @ 0) (dvacore.dll+0x0000000000169E26)
AbortInQueue ( @ 0) (AfterFXLib.dll+0x0000000000D1FF89)
GetWorkQueuePalSuite ( @ 0) (AfterFXLib.dll+0x0000000000926434)
U_UnregisterExceptionTranslator ( @ 0) (U.dll+0x000000000000C8A6)
dvacore::config::PanicFromUnrecoverableSignalHandler ( @ 0) (dvacore.dll+0x00000000000FBE21)
dvacore::config::LimitedDLLHijackFix ( @ 0) (dvacore.dll+0x00000000002B0DCD)
dvacore::config::UninstallUnhandledExceptionHandler ( @ 0) (dvacore.dll+0x00000000002B1850)
dvacore::threads::ThreadSafeQueueBase::operator= ( @ 0) (dvacore.dll+0x000000000002E6DE)
dvacore::allocator::SetBadAllocNotificationCallback ( @ 0) (dvacore.dll+0x000000000007EB2D)
dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000D3F1D)
MEE_HardcodedPluginsCache::HasHardcodedCache ( @ 0) (MEE.dll+0x000000000001C9BE)
egg::dvainit::AE_DVA_ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler ( @ 0) (MEE.dll+0x000000000001DDA0)
dvacore::config::ExecuteTopLevelFunction ( @ 0) (dvacore.dll+0x00000000000D3DFB)
dvacore::threads::CreateAsyncThreadedExecutor ( @ 0) (dvacore.dll+0x000000000003093F)
dvacore::threads::NamedThreadInstance::Join ( @ 0) (dvacore.dll+0x000000000025AEA3)
dvacore::threads::NamedThreadInstance::Join ( @ 0) (dvacore.dll+0x000000000025B0DC)
dvacore::threads::SyncPoint::Wait ( @ 0) (dvacore.dll+0x0000000000259FE8)
wcsrchr ( @ 0) (ucrtbase.dll+0x00000000000037B0)
BaseThreadInitThunk ( @ 0) (KERNEL32.DLL+0x000000000002E8D7)
RtlUserThreadStart ( @ 0) (ntdll.dll+0x000000000008C53C)
 
Ticks = 25484      <22980> <ALOG> <5> EGG WaitForMainThreadNotification waiting...

 

Bug Unresolved
TOPICS
Crash
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2 Comments
Adobe Employee ,
Nov 25, 2025 Nov 25, 2025

Hi goxx,

Thanks for the post. I will let the team know about this issue. Sorry for the frustration.

 

Cheers,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Adobe Employee ,
Nov 26, 2025 Nov 26, 2025
LATEST

Hi,

I spoke with the team. Can you check device manager and disable any audio devices you aren't actively using? If it's not the audio driver, then the log suggests it might be trying to set up the various renderers. Check to see if C4D is properly installed.

 

I hope the advice helps.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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